Business Data Analyst

Business Data Analyst (Remote PST)

What you'll bring

• 5-8+ years of experience working with data and analytics with knowledge of statistics
• Highly proficient in SQL, Data Visualization software (Qliksense, Tableau, Amplitude), and Excel
• Excellent problem-solving and logic skills and end-to-end quantitative thinking
• Ability to manage multiple projects simultaneously to meet objectives and key deadlines
• Outstanding communications skills with both technical and non-technical colleagues
• Strong ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
• Proactive and inquisitive learner who seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances
• Strong organization, time management and task prioritization skills
• Ability to adapt and flex given changing environments and priorities
• Experience in a scripting language to automate and reuse code. Optional but encouraged: experience in prompt engineering to accelerate development tasks
• Experience in defining metrics and instrumenting data tracking

How you will lead

• Partner with Product and Operations leaders and other analytics teams to enable data driven decisions and key customer insights in the management and operation of our expert network.
• Collaborate across product management and engineering to ensure reporting solutions are scalable, repeatable, effective, and meet expectations for a variety of stakeholders.
• Define, implement, and standardize metrics, reports and dashboards leveraging state of the art business intelligence tools.
• Provide recommendations utilizing statistical model generation using multiple types of data, business knowledge, programmatic insights, and strategic assumptions when data doesn’t exist.
• Suggest ad-hoc analytic questions, contribute to decision making through opportunity sizing, and facilitate use of self-serve standard reports.
• Establish data quality standards, troubleshoot data validation, proactively identify issues, and see them to resolution.