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Remote Hotel Reservation Support Agent

Best Days Travel
Department:Customer Service
Type:REMOTE
Remote Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$70,000
Skills:
CUSTOMER SERVICECOMMUNICATION SKILLSORGANIZATIONAL SKILLSMULTITASKINGATTENTION TO DETAILPROBLEM-SOLVINGTEAMWORKTRAVEL KNOWLEDGE
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Job Description

Posted on: September 30, 2024

We’re on the lookout for a detail-oriented individual with a customer-centric approach to join our team as a Remote Hotel Reservation Support Agent. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we invite you to become part of our team today! Responsibilities:

  • Manage hotel reservations, including handling inquiries, making bookings, and confirming room availability
  • Interact with guests via phone, email, and online platforms, addressing reservation inquiries, changes, and cancellations
  • Assist guests with virtual check-ins and check-outs, ensuring a smooth process and accommodating any special requests or concerns
  • Collect payment information, process reservations, and issue invoices or receipts as necessary

This remote position allows you the flexibility to work from home or any location with a reliable internet connection. We understand the importance of work-life balance, empowering you to manage your workload in a way that fits your lifestyle. As a Hotel Reservation Support Agent, this is more than just a job – it’s an opportunity to establish your own business within our proven framework. You control your income potential, and we’ll provide the support and resources to help you succeed, turning your passion into a thriving career. Benefits:

  • Remote position with flexible working hours
  • Competitive commission-based earnings
  • Travel perks and discounts for both personal and professional travel
  • Free training to ensure your success
  • Access to Familiarization (FAM) trips to enhance your travel knowledge
  • A supportive and collaborative team environment

Qualifications:

  • Excellent communication and interpersonal skills, with a courteous and welcoming demeanor
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy in handling reservations and client information
  • Ability to work independently and collaboratively as part of a team
  • Basic knowledge of travel destinations, attractions, and travel products is a plus
  • Exceptional customer service and problem-solving skills
  • Passion for travel and a desire to help others create memorable experiences
  • Must be 18 years or older
  • Must speak/read English fluently; bilingual skills are a plus!

Available in the USA, Mexico, Chile, Costa Rica, Colombia, Bolivia, Argentina, Ecuador, Peru, Panama, Australia, and the United Kingdom! This entry-level position is your gateway to an exciting career in the travel industry. By taking this first step, you will positively impact travelers' lives while advancing your own professional growth. Explore the world, one exceptional experience at a time – start your entrepreneurial journey today! 1099 Business Opportunity.Join our team now to unlock your freedom and begin your entrepreneurial journey! Powered by JazzHR bEZNyb5zSZ

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