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Virtual Cruise Reservation Specialist

Best Days Travel
Department:Customer Service
Type:REMOTE
Remote Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$70,000
Skills:
CUSTOMER SERVICECRUISE BOOKING MANAGEMENTCOMMUNICATION SKILLSONLINE RESERVATION SYSTEMSORGANIZATIONAL SKILLS
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Job Description

Posted on: September 30, 2024

Join Our Team as a Virtual Cruise Reservation Specialist! Are you passionate about travel and excited to help clients book unforgettable cruise experiences? We’re looking for a Virtual Cruise Reservation Specialist to join our travel agency. This remote position offers the flexibility to work from anywhere while delivering exceptional service to clients planning their next cruise adventure. Key Responsibilities:Cruise Booking Management:

  • Manage online cruise reservations accurately and efficiently using reservation systems
  • Coordinate with cruise lines to confirm bookings and ensure all travel details are correct
  • Assist clients in choosing the best cruise options based on their preferences and standards

Customer Service:

  • Provide excellent customer service via phone, email, and chat
  • Answer client inquiries about cruise itineraries, onboard amenities, and booking procedures
  • Resolve any issues or concerns with cruise reservations in a timely, professional manner

Team Collaboration:

  • Work closely with team members to ensure smooth travel arrangements and high client satisfaction
  • Collaborate with travel advisors to offer comprehensive support throughout the booking process

What We Offer:

  • Remote Work: Enjoy the freedom of working from anywhere
  • Growth Opportunities: Develop your skills in cruise reservations and travel coordination
  • Impact: Help create memorable travel experiences for clients around the world
  • Supportive Team: Be part of a passionate team focused on delivering exceptional service

Qualifications:

  • Experience as a cruise reservationist, travel agent, or in a customer service role
  • Excellent communication skills, both verbal and written
  • Familiarity with online reservation systems and strong computer skills
  • Detail-oriented with strong organizational abilities
  • A passion for travel and a commitment to providing top-notch customer service

If you’re excited about helping clients plan unforgettable cruise adventures in a flexible, remote environment, we’d love to hear from you. Apply today and join a team dedicated to creating extraordinary travel experiences! Powered by JazzHR qypiNJGPCo

Apply now

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