Holly Brice

Resilient and fast-learning customer service professional with over 10 years of experience across phone support, sales recovery, telemarketing, and in-person client engagement. Proven ability to handle high-stress environments, de-escalate upset customers, and convert cold interactions into positive outcomes. Skilled in remote communication tools, CRM software, and multitasking across digital platforms. Strong background in tech literacy, with an ability to learn new systems quickly and independently.