Business Analyst

Kasha.io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods.

Mission and Vision

Our mission is to simplify global transactions and help businesses break borders, fostering growth and expansion. We envision a world where payment barriers are eliminated, making it effortless for businesses to reach a global audience.

Join us in our mission to break payment barriers and achieve global success.

The Business Analyst will play a crucial role in analyzing and improving business processes, systems, and services within the organization. This role requires expertise in banking, HRIS, or CRM systems, with 5-6 years of experience in business analysis. The ideal candidate will have strong analytical skills, the ability to translate business requirements into technical specifications, and a commitment to driving business improvement.

Key Responsibilities:

• Business Analysis: Conduct thorough business analysis to understand the needs of stakeholders and identify opportunities for improvement. Analyze and document business processes, workflows, and system requirements.
• Requirements Gathering: Work closely with stakeholders to gather, analyze, and document business requirements. Translate these requirements into detailed functional specifications for technical teams.
• System Implementation: Assist in the implementation of banking, HRIS, or CRM systems. Ensure that systems meet business requirements and are integrated seamlessly with existing processes.
• Process Improvement: Identify inefficiencies and recommend improvements to business processes and systems. Develop and implement solutions to enhance productivity and streamline operations.
• Data Analysis: Analyze data to identify trends, patterns, and insights. Use data to inform decision-making and support business initiatives.
• Project Management: Participate in project planning, coordination, and execution. Ensure projects are delivered on time, within scope, and within budget.
• Stakeholder Communication: Communicate effectively with stakeholders at all levels of the organization. Provide regular updates on project status, risks, and issues.
• Documentation: Create and maintain detailed documentation, including business requirements, functional specifications, process maps, and user guides.
• Testing and Validation: Develop test plans and coordinate testing activities. Ensure that systems meet business requirements and perform as expected.
• Training and Support: Provide training and support to end-users. Develop training materials and conduct training sessions to ensure successful system adoption.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. An advanced degree or relevant certifications (e.g., CBAP, PMI-PBA) is a plus.
• Experience: Minimum of 5-6 years of experience as a Business Analyst, with expertise in banking, HRIS, or CRM systems.
• Skills:
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in business analysis tools and techniques.
• Experience with system implementation and integration.
• Strong project management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, data analysis tools, and business analysis software.
• Knowledge of industry standards and best practices.

Benefits:

• Competitive salary and performance-based bonuses
• Paid time off and holidays
• Professional development opportunities
• Dynamic and inclusive work environment
• Flexible working arrangements, including remote work options

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience