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Gravity Wiz

Gravity Wiz

Location: Work from: 🌐 Worldwide

Senior Support Developer (WordPress)

FULLSTACK
Full-Time
Full-Stack Programming
Anywhere in the World
End User Support
JavaScript
PHP
Software Support
Testing/Debugging
WordPress

Gravity Wiz is hiring a powerful developer to provide customers with absolutely magical support.

About Gravity Wiz

We are a team of friendly wizards dedicated to helping our customers build amazing things with Gravity Forms. We craft premium add-ons and regularly publish free tutorials, snippets, and plugins.

We support our customers zealously, going above and beyond to help them implement our multitude of resources to solve complex problems with robust solutions.

Gravity Wiz is a remote company with a knack for getting things done. We are committed to keeping processes simple and meetings to a minimum.


The Position

Your job will be to keep the magic alive by making bugs just poof disappear. Be prepared to cast powerful bug-squashing spells and write potent automated tests to make sure your spells stick.

As part of our quest to provide legendary support, you will implement new features and craft bespoke snippets to aid our customers on their own quests.

We are serious about our products. Sorcerously serious. To this end, you will report directly to the Chief Technical Officer and work closely with the Support Lead to ensure you have everything you need to absolutely slay.


Our ideal WordPress Developer:
  • Embodies our core values 
    • We do the right thing.
    • We show up.
    • We create value.
    • We care.
    • We are inspired by our customers.
    • We are hungry.
  • Is a dependable, friendly communicator
  • Wields expert-level skills in WordPress, PHP, JavaScript/React, HTML/CSS
  • Is an efficient, detail-oriented troubleshooter who is comfortable navigating new codebases
  • Has experience with Git (and GitHub) including branching, rebasing, and reviewing/creating pull requests
  • Is a curious self-starter, hungry to delve into the library, pouring over the latest scrolls, discovering modern and more powerful spells
  • Thrives in an environment where you manage your own day and work asynchronously with tools such as Slack and Notion
  • Can balance a desire for perfection with the needs of the customer and company

Your primary responsibilities include:
  • Working directly with customers who have gone through an escalation flow in Help Scout to resolve bugs, add functionality to existing products, and code new magical solutions
  • Using WordPress and Gravity Forms APIs to add/improve functionality to existing perks (plugins) as well as writing new snippets.
  • Reaching out to the team when you get stuck and helping others when they’re stuck
  • Writing automated tests for our perks using Cypress
  • Troubleshooting build scripts (npm, Composer, TypeScript, etc.)
  • Troubleshooting continuous integration (CircleCI, GitHub Actions)
  • Using and implementing WordPress code standards

Bonus points if you:
  • Are well-versed in Gravity Forms
  • Have created blocks for WordPress
  • Have published WordPress plugins or themes
  • Have any open-source projects or contributions

Compensation

This is a full-time remote position. We're offering a salary of $50,000-$100,000 USD depending on skill, experience, and location.


Benefits
  • Unlimited PTO/sick leave
  • Flexible working hours
  • Twice-yearly raises
  • $600/year equipment upgrade allowance
  • 401(k) safe harbor match (US employees only)
  • QSEHRA; contributions to IRS-approved health benefits plans (US employees only)

Next Steps

Don’t be fooled by our playful demeanor.
Your journey with us will be challenging and ‘tis not a quest for the faint of heart. Are you prepared to learn beyond all mortal comprehension (seriously, there is a lot to learn)? Are you ready to master our products; to wield well-written, well-documented code as both weapon and shield?

Ok, cool. Let’s chat!

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