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Greenlight Path

Location: Work from: πŸ‡ͺπŸ‡Ί Europe/ πŸ‡ΊπŸ‡Έ USA/ πŸ‡¨πŸ‡¦ Canada/ 🌏 Asia/ πŸ‡¦πŸ‡Ί Australia/Oceania/ 🌎 LATAM

Legal Assistant

CUSTOMER SUPPORT
Full-Time
Customer Support
Latin America Only
Americas Only
Europe Only
Asia Only
Oceania Only
Documentation
Customer Support
Legal
Phone Support
Email / Chat Support
$10,000 - $25,000 USD
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.

Responsibilities:

- Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process

- Review and process non-immigration applications (ESTA and DS160) and family-based cases

- Submit applications to CEAC and USCIS accurately and efficiently

- Provide excellent customer care, ensuring clients receive timely and professional assistance

- Maintain accurate and up-to-date records using our case management system

- Collaborate with the legal team to ensure seamless service delivery


Requirements:

- Proven experience as a Legal Assistant, preferably in immigration law

- Strong knowledge of ESTA, DS160, and family-based immigration processes

- Excellent communication and interpersonal skills

- Exceptional attention to detail and ability to manage multiple tasks simultaneously

- Knowledge or willingness to learn Zendesk and Docketwise

- Ability to work independently and as part of a team in a remote setting

- Available to work 40 hours per week, including Sundays (preferred)



We offer:

- Competitive compensation based on experience

- Flexible remote work environment

- Professional development and growth opportunities



If you are a self-motivated individual with a passion for providing exceptional legal support and customer service, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.

Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!
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