Microsoft Dynamics Project Coordinator

Internal Role Title

Project Coordinator

Market Role Title

Microsoft Dynamics Project Coordinator

Role Level

Mid

Reporting To

CEO

Location(s)

National

Direct People Accountability

No

Indirect People Accountability

No

About Us:

Centauri is a leading provider of innovative technology solutions, dedicated to helping businesses achieve their goals and increase efficiency by leveraging Microsoft solutions. We are looking for a highly skilled and experienced Project Coordinator to join our dynamic team.

Role Description:

We are seeking an experienced Project Coordinator to oversee multiple ongoing Dynamics Sales, Marketing, and Power Pages projects. You will oversee agile project management, resource scheduling, and help standardise project management practices across the organisation. Your role includes ensuring precise business requirements, timely delivery, and high quality throughout the project lifecycle.

Desired Associated Outcomes:

• Meet or exceed project management utilisation targets personally
• Oversee ongoing resource scheduling and utilisation
• Participate in driving forward the agile project management framework at Centauri

Key Responsibilities:

Project Management and Administration

• Understand the current landscape of project management at Centauri
• Achieve a billable utilisation target for client-facing project management work
• Assist in defining a project management standard of excellence for agile and waterfall projects at Centauri
• Manage stakeholders internally and externally to ensure adherence across the business to our project management process
• Ensure that appropriate technology platforms support the project management process
• Be the SME for Agile project management methodologies in the business
• Create and own artefacts to deliver projects to a repeatable high standard across the business
• Be the end-to-end project manager for Dynamics 365 implementations, participating in standups and other activities
• When managing projects, lead the team in defining requirements, workload tracking, prioritisation, and user acceptance testing
• Documentation of agile project plans, with a strong emphasis on accurate and thorough reporting and utilisation forecasting, utilising appropriate technology platforms
• Work with key stakeholders to define and validate business requirements for projects
• Oversee resource scheduling to prioritise and manage deliverable timelines with the delivery team and the project management team
• Coordination of user acceptance testing tasks, resolution, and/or escalation of issues impacting testing progress.
• Perform administrative tasks related to Project Management, including but not limited to Project Reporting and timeslip hygiene

Qualifications/Experience:

• Minimum 2+ years of experience in project managing CRM deployments or a similar role.
• Proven experience / relevant certifications in agile project management methodologies
• Experience in tracking and maintaining agile projects
• Experience in the following platforms would be viewed favourably:

1. Microsoft Dynamics 365 Sales, Service & Marketing
2. Microsoft Business Applications (Power Automate / Power Apps)
3. Integration testing from CRM to other systems (e.g., Oracle)
4. Managing projects using Teamwork.com

• Experience working in a fast-paced environment with multiple stakeholders and priorities.
• Proven communication skills with both internal team members and external business stakeholders.
• Excellent attention to detail and process-driven
• Strong initiative to find ways to improve solutions, systems, and processes.
• Able to work individually, influence others, and collaborate as part of a project team.
• Open to learning through sharing ideas, information, and solutions with the team as well as own research.

Key Stakeholder Relationships:

Existing clients

Prospective clients

Microsoft and other associated product vendors

Referral partners

Other employees

Potential Barriers to Success:

•                Lack of alignment with Centauri values and culture 

•                Unable to work on multiple projects concurrently

•                Unable to adapt to change or differences

•                Blocked personal learner

•                Overdependence on a single skill

•                Overly dependent on others or unable to take accountability

•                Unable to work both independently and as part of a team

•                Unable to work in a remote environment

Potential Career Pathway:

Service Delivery Lead

Head of Project Management

Head of Support

What We Offer:

Competitive salary and performance-based bonuses.

Opportunities for professional development and career growth.

Flexible work arrangements and a supportive work environment.