Business Change Manager

Job Title: Business Change Manager

Location: Remote

Target Start Date: ASAP

Contract Duration: 12 months

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry projects. Our aim is to retain the best talent and so when your project end date nears our team of talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience, should you wish to continue with Deloitte.

Role Purpose:

Deloitte is seeking an experienced Business Change Manager to join its Central Business Service Transformation function. In this role, you will be responsible for developing, executing, and monitoring comprehensive change management plans to ensure the successful adoption of new standards, processes, and tools, particularly those related to AI, through effective communications and training.

Key Responsibilities:

Leading the identification and analysis of changes, assessing business impacts, and determining training needs. You will also consult with stakeholders to understand their needs and concerns, facilitating effective communication throughout transitions, and co-develop and co-implement communication and training plans to ensure seamless integration of new strategies. Furthermore, you will manage resistance by anticipating challenges and implementing strategies to ensure smooth transitions.

Required Skills & Experience:

• Must have experience of large-scale business change management
• Stakeholder management - able to engage, influence and communicate with technical and non-technical stakeholders including senior leadership and present complex information clearly and concisely. Identify, analyse and strategically engage with stakeholders to ensure buy-in and minimise resistance to change.
• Communication skills with the ability to influence others to gain their support for change.
• Ability to manage change across numerous and diverse teams.
• Experience and knowledge of business change management principles, methodologies and tools.

Desirable Skills & Experience:

• Previous experience with Introhive or similar or similar CRM systems
• Previous experience with data cleansing projects
• Proven in depth change management experience using a variety of change management methodologies
• Demonstrated knowledge and experience in change management and communications
• Experience implementing changes to business processes, technologies and systems
• Proven experience in working in project teams and implementing a change programme of work
• Strong verbal and written communication capabilities
• PROSCI qualified
• Experience of Waterfall and Agile delivery methodologies

Deliverables: responsibilities but not limited to

• Lead the delivery of change management and communication activities across the programme.
• Develop and implement change and engagement plans, aligned to the product release.
• Create and deliver communications and training material to enable user adoption.