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Slovak-Speaking Customer Support Representative

FH Collective - AcademyAthens
€1.3k · statedRemote · EU
19 views0 applied

Skills

  • SLOVAK
  • ENGLISH
  • CUSTOMER SUPPORT
  • COMMUNICATION
  • PROBLEM SOLVING
  • CRM
  • TECHNICAL TROUBLESHOOTING
  • ORGANIZATIONAL SKILLS

About the role

Work remotely anywhere in Greece while enjoying the Mediterranean lifestyle. We are looking for Slovak-Speaking Client Service Representatives to join international teams in Greece. A full relocation package is offered to candidates relocating from other countries.

Working Location: This role remote in Greece – Work remotely anywhere within Greece

Work Model: Remote

Language: Slovak – C1/C2 level

English: B2–C1, depending on the project

Compensation: €1,300 gross/month × 14- month + performance-based bonus

Relocation Package: Flight ticket, airport pick-up, 4 weeks of hotel accommodation, and real estate agency fee

Working Schedule: Monday–Friday, with occasional weekend shifts depending on the project (8 hours/day; 5 days/week)

Applicants must have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Responsibilities

  • Assist Slovak-speaking customers through phone, email, and chat
  • Respond to questions regarding products, orders, deliveries, billing, and services
  • Guide customers through basic technical troubleshooting and product configuration
  • Address complaints and resolve customer concerns effectively
  • Record interactions and maintain accurate case information in CRM systems
  • Investigate issues and coordinate with internal departments when necessary
  • Follow up on outstanding cases and keep customers informed
  • Handle administrative and back-office support activities
  • Use internal resources and knowledge bases to provide accurate information
  • Deliver a consistently positive and professional customer experience


Requirements

  • C1/C2 level of Slovak
  • B2–C1 level of English, depending on the project
  • Excellent communication and interpersonal skills
  • Strong problem-solving and organizational abilities
  • Customer-focused mindset and attention to detail
  • Ability to manage multiple tasks in a dynamic environment
  • Comfortable working with digital tools and customer support systems


What We Offer

  • 100% remote work within Greece
  • Comprehensive relocation assistance for candidates moving from abroad
  • Fully paid training and structured onboarding
  • Ongoing guidance and support during the initial employment period
  • Professional development and continuous learning opportunities
  • Potential career progression into Quality Assurance, training, mentoring, or specialized support functions
  • Experience working with internationally recognized brands in a multicultural environment


Apply Now

Ready to take your career to Greece? Join an international team, develop your professional skills, and enjoy the flexibility of working remotely while living in Greece.

Apply today and explore your next career opportunity!
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