Customer Service Representative

Job Title: Customer Service Representative - Work From Home

Company: Junno Express

Location: Remote

About Us

Junno Lux is a leading luxury private chauffeur service, specializing in providing high-net-worth clients with seamless, reliable, and first-class transportation experiences. Our team is dedicated to delivering exceptional service that exceeds expectations at every turn. Junno Lux is a division of Junno Express, the ride-share platform.

The mission of Junno Express is to build a greener world by having less cars on roads. The more we share rides the less we pollute the earth.

Position Overview

We are seeking Customer Service Representatives who are enthusiastic, dedicated, and passionate about delivering world-class customer service. As the first point of contact for our clients, you will play a vital role in creating positive experiences by addressing inquiries, resolving issues, and supporting our customers throughout their journey with Junno Express.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and chat.
• Provide accurate information about Junno’s services, pricing, and policies.
• Address and resolve customer issues efficiently, ensuring satisfaction.
• Document customer interactions and maintain accurate records in our system.
• Collaborate with internal teams to address and resolve service-related concerns.
• Uphold Junno’s commitment to excellence in every interaction.

Qualifications

• Proven experience in customer service or a related role.
• Exceptional verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using CRM systems and basic office software.
• Availability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Passion for providing outstanding customer experiences.

What We Offer

• Competitive salary, £18 to £20 per hour, with opportunities for growth.
• Work from home.
• Comprehensive training to equip you with the skills needed for success.
• A supportive and inclusive work environment.
• Opportunities to work with an ethical brand committed to excellence.

How to Apply

Submit your resume to admin@junnoexpress.com , and a brief cover letter highlighting your relevant experience and enthusiasm for this role. Applications are reviewed on a rolling basis, so apply early to join our team!

Junno Express is proud to be an equal opportunity employer and values diversity in our workforce.

Join Junno and be a part of a team dedicated to delivering excellence to our customers!