Sr Back Office Executive

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Alt Shift India. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Back office teams do all business functions related to a company's operations. Back office executives are the backbone of any company. They look after the duties that keep the company running. The back office is an essential part of any company's Operations. We are scaling Operations team for a client's e-commerce related business. Role Support sales & marketing team in handling and documenting customer accounts

• by keeping the data organized and error free
• by updating the data projects require to function.

Receive and Promptly Respond to Customer Queries Document Issues and Resolutions Understand and master e-commerce logistics Serve as a liaison between customers and management. Understand, learn and master new tools and technologies as and when they are taught Achieve daily targets and create daily reports Ensure everything is working in a perfect manner Skills Power user of computers - working on multiple applications, multiple windows / tabs, constantly switching between them, to deliver work at a high speed. Power user of Facebook as a marketing tool - specially Facebook Groups and Facbook Messenger Group Chats, USA Chatting Etiquette Power user of spreadsheets, forms Tremendous learning attitude Ability to research and study new concepts and apply on the job Remote Working Requirements Fast computer - laptop or desktop having audio video capability High speed broadband internet Except from 10 AM to 5 PM IST, you can work any other time Quiet place to work and to have online video meetings Employees from any city within India are welcome Educational Qualification - Graduate in Science subjects, but not mandatory. The ideal candidate will have a hunger to become a productivity ninja - ability and willingness to learn new tools and techniques to automate daily tasks to accomplish more in less and less time. People with minimum 2 years experience in any field can apply. If you have questions about this posting, please contact support@lensa.com