Elena Pavlou

I am a highly experienced Travel and Airline Industry professional with over 20 years of proven expertise in travel coordination, customer service, and GDS systems. My career includes working as a Sales Executive for American Airlines, where I handled travel bookings, corporate client accounts, and flight support across Cyprus and the Middle East. I am fully proficient in major Global Distribution Systems including Amadeus, Galileo, and Sabre, and I hold an official IATA diploma. My strong background in travel coordination also includes managing complex itineraries, resolving last-minute travel issues, and providing high-level customer support in fast-paced, international environments. Key strengths include: GDS expertise: Full working knowledge of Amadeus, Sabre, Galileo Airline Sales & Reservations: 4+ years with American Airlines (Cyprus & Middle East markets) Travel Coordination: Managing business and leisure travel for individual and group bookings Customer Support: Strong communication and problem-solving skills with English- and Greek-speaking clients Administrative & Booking Support: Ticketing, visa support, itinerary planning, and after-sales service Remote Readiness: Experienced in independent, deadline-driven roles with remote communication tools