Gwyneth Andrea Leigh Orbita

I worked as a Customer Service Representative where I handled customer inquiries through chat, email, and phone in a timely and professional manner. I was responsible for resolving concerns, providing accurate information about products and services, and ensuring customer satisfaction. I managed high volumes of interactions while maintaining efficiency and attention to detail, and I kept customer records updated. Through my strong communication and problem-solving skills, I consistently met performance targets and built positive relationships with customers. I was also able to handle challenging situations effectively, turning negative experiences into positive outcomes and contributing to customer retention.