Anonymous Professional

Customer Experience and Contact Center Professional with 8+ years of experience delivering high-quality support to international clients, including the UK, EU, USA, UAE, and Southeast Asia. I bring a strong track record of managing high-volume customer interactions, maintaining excellent CSAT and SLA performance, and supporting business operations in fast-paced, global environments. My experience includes working with leading platforms such as Talabat and Zomato, where I developed expertise in customer success, issue resolution, and cross-functional collaboration. In addition to customer service, I have hands-on experience in business development support and outsourcing operations—contributing to client acquisition efforts and long-term relationship management. I am highly adaptable, detail-oriented, and confident working with multicultural teams aligned with UK business standards and expectations, where I can contribute to customer success, operational efficiency, and business growth. Key Strengths: • Customer Success & Retention • Contact Center Operations & Performance Management • Business Development & Client Support • Cross-Cultural Communication (UK/EU/USA/UAE Markets) • Remote & Outsourcing Operations