Neha Rathi

Open to work

Customer Service

Mahabubnagar, IndiaEntry Level

RemoteFull-time

Contact this talentProfile updated Apr 28, 2025

About

Hi I am Neha Rathi I have done Fashion Designer & My Post Graduation in MA English I am super Active good in listening & Learning,Good with Decision Making, Team Builds and super Enthusiastic

Professional details

Job title: Customer Service
Job category: Customer Service
Experience level: Entry Level
Contract type: Full-time
Work modes: Remote
Current location: Mahabubnagar, India
Open to relocation: No

Skills

customer satisfactioncommunication

Preferred work areas

USAUKAustralia

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AI profile score

May 13, 2025

45of 100

Fair profile

The candidate's profile shows potential but requires significant improvement in several areas. The job title 'Customer Service' is relevant and in demand, especially for remote work opportunities. However, the lack of a resume significantly impacts the overall evaluation. Additionally, while communication and customer satisfaction are essential skills for this role, more specific skills should be highlighted to demonstrate expertise. The professional summary needs refinement to better articulate qualifications, achievements, and career goals. The absence of links (e.g., LinkedIn or portfolio) further limits visibility and credibility. Given the entry-level status, it would help to include any internships, volunteer work, or projects that showcase transferable skills from fashion design and English literature. Language proficiency is assumed to be strong due to the candidate's background in English, but explicit mention of fluency would enhance the profile.

Country tier30/100
Job title70/100
Category60/100
Skills50/100
Summary30/100
Experience20/100
Links0/100
Resume0/100
Language50/100

How to improve

The professional summary should be rewritten to clearly highlight key qualifications, such as education in Fashion Design and MA English, and how these translate into strengths for customer service roles. Include measurable accomplishments, soft skills like active listening and decision-making, and enthusiasm for the industry. A suggested structure could be: [Opening statement about yourself] + [Key skills and strengths] + [Relevant experience or education] + [Career goal]. For example: 'A detail-oriented and enthusiastic Customer Service professional with a background in Fashion Design and MA English. Proven ability to deliver exceptional customer satisfaction through effective communication and problem-solving. Skilled in team building, decision-making, and adapting to diverse client needs. Seeking to leverage my interpersonal and analytical skills to contribute positively to a dynamic customer service team.'

Contact this talent

For recruiters. Neha gets your message by email and decides whether to reply.