Neagu Aissa Madalina

Experience High End Restaurant Solutions SRL Customer Operations / Cash Management May 2021 – Present | Bucharest Managed reservations, payments, inventory, and daily reports Handled POS systems and financial documentation Strengthened analytical and organizational skills TPA Romania Front Desk Assistant June 2019 – April 2021 | Bucharest Provided administrative support using MS Office and Teams Maintained client relations and supported internal communication Organized schedules, handled correspondence, and front office tasks Băneasa Shopping City Supervisor June 2017 – June 2019 | Bucharest Supervised staff and merchandising operations Managed customer portfolios and coordinated teams Prioritized tasks and improved sales flow Proedus Project Coordinator June 2016 – June 2017 | Bucharest Led educational and community programs Managed volunteers and stakeholder communication Planned events and tracked program outcomes. Education University – Faculty of Foreign Languages and Literatures 2015 – 2016 Focus: Linguistics, Literature, Cross-cultural Communication Central School, Bucharest Mathematics-Informatics | 2010 – 2014 Focus: Programming, Logic, Data Analysis. Skills Customer Service & Relationship Management Event Planning & Coordination Project & Team Management Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) Point of Sale (POS) & Inventory Systems Social Media Familiarity Language Skills: English (C2) Licenses & Certifications English Language Certificate – Advanced Level (2014) Computer Science Certificate – Technical Proficiency (2014)