The professional summary should be expanded to highlight specific accomplishments, leadership qualities, and technical expertise gained over the 30-year career. For example, mention any large-scale projects managed, teams led, or significant contributions to system optimization. Use quantifiable results where possible (e.g., 'Improved system uptime by 20%' or 'Managed a team of 15 IT professionals'). Emphasize adaptability to modern technologies and remote work environments, given the preference for remote roles.

James Grant Ballard

Senior IT Systems Manager

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