
Client Success Manager (Remote)
Department:Customer Service
Type:REMOTE
Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$60,000 - A$80,000
Skills:
CLIENT MANAGEMENTANALYTICALWRITINGCUSTOMER RELATIONSHIP MANAGEMENTSERVICE QUALITYFEEDBACK PROVISION
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Job Description
Posted on: November 17, 2025
We're Hiring Client Success Manager | Remote | Flexible Hours
About the Role:
We are seeking experienced client-facing professionals to support AI training projects focused on customer relationship management and service quality. You will evaluate AI-generated responses related to client success scenarios and provide structured feedback to improve AI understanding.
Key Responsibilities:
- Create and review client-interaction scenarios for AI model training.
- Evaluate AI-generated responses for accuracy, empathy, and professionalism.
- Provide detailed feedback to improve AI understanding of customer success practices.
- Collaborate with project teams to maintain consistent quality and tone.
Qualifications:
- Bachelor’s degree or higher in Business, Communications, or related field.
- Strong interpersonal, analytical, and writing skills.
- Prior experience in client management or account coordination preferred.
- Native-level English fluency.
Apply Now!
Originally posted on LinkedIn
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