Contact Center Agent

Akkodis is seeking a Contact Center Agent for a contract for fully Remote.

Pay Range: $16/hr. - $18/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Required Skills:

• Experience working in a call center to handle potential claimant inquires and claims.
• Experience in inbound and outbound calls, processing email, chat and callback interactions.
• Good verbal and written communication skills
• Dependable and able to adhere to schedule
• Effective problem solving skills
• Effective listening skills
• Customer service orientation

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, Life Insurance, short-term disability, additional voluntary benefits, an EAP Program, computer benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may eligible for paid leave including paid sick leave or any other paid leave required by federal, state or local law, as well as Holiday pay where applicable. Disclaimer: The benefit of offerings do not apply to client recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance