Full Stack Engineer

Our Story

At Endear, we’re building the first modern CRM for retail teams, starting with the frontline. Our software empowers sales associates to have more personal, effective conversations with customers through AI-powered tools that drive measurable revenue.

Despite retail being 6x larger than eCommerce, most platforms overlook the in-store experience. We’re changing that. We’re here to help brands like Gorjana and Reformation turn real customer relationships into growth powered by intuitive software and thoughtful design.

Position Overview

Endear is seeking a remote full-stack software engineer with a low ego and passion for excellence and ownership. We want someone who is a results-oriented, collaborative self-starter looking for rapid professional growth.

Our dream candidate has experience building modern SaaS applications, using our core tech stack, and handling complex data at scale. You will report directly to our CTO, JP Grace, who has over a decade of leadership experience successfully launching, building, and scaling start-ups.

You will join our fully remote tech team to deliver great customer experiences. This person will be expected to be hands-on coding, collaborating with other engineers and product partners, contributing to code reviews, and iterating on our process based on data-driven results. Ultimately, this is a key role to our company’s growth and is charged with delivering new capabilities that add real value to our customers.

Responsibilities

• Hands-on full-stack development to meet customer and product needs
• Design and implement scalable core software that handles large volumes of data in real time
• Collaborate with engineers, product managers, and designers to deliver new features
• Participate in code reviews and contribute to technical best practices
• Own ideas from inception through production release
• Help refine the core logic that powers our infrastructure, including syncing retail data and powering AI-driven features
• Contribute to scaling our systems and improving development workflows

What You’ll AccomplishIn your first 6 months, you’ll…

• Ramp quickly by completing 15+ PRs and 15 code reviews.
• Ship features and improvements to production within your first 60 days.
• Collaborate across engineering and product to deliver meaningful customer-facing capabilities.

In your first year, you’ll…

• Consistently own and ship core features that impact 100s of retail brands.
• Take responsibility for a product area and influence technical decision-making.
• Contribute to scaling code quality, peer review practices, and engineering culture as the team grows.

You’ll Thrive in This Role If…You Have Experience With

• TypeScript / JavaScript (React or similar)
• Serverless and event-driven architectures
• Architecting distributed systems
• GraphQL, Postgres, ElasticSearch
• GCP (Google Cloud Platform)
• GitHub Actions or modern CI/CD pipelines
• Jest or similar testing frameworks
• Agile and Lean development practices
• B2B or B2C SaaS environments (startup experience preferred)

You Align With What We Value

At Endear, we live by five core principles. Here’s how they translate into what we’re looking for in this role:

• Customer First: Understands that reliability, usability, and speed ultimately serve merchants and sales associates. Look for ways engineering decisions create customer impact.
• Take Ownership: Doesn’t wait to be told what to do. Takes full responsibility for features and problems, seeing them through to completion.
• Enable Autonomy: Builds code, documentation, and processes that make teammates more effective and self-sufficient. Shares knowledge openly.
• Under Promise, Over Deliver: Sets realistic expectations, communicates clearly about scope, and consistently delivers more than expected.
• Innovate & Deliver Value Quickly: Bias toward action—prototypes, tests, and ships improvements fast. Balances speed with quality to deliver meaningful business value.

About the Team

We’re a small, fast-moving team. Everyone has high ownership, and your work will directly shape how Endear scales. You’ll partner most closely with:

• CTO (JP Grace): Manager, strategic priorities, technical leadership.
• Engineering: On-call rotation, deployment workflows, triage improvements.
• Product: Ensuring improvements align with customer and merchant needs.
• Customer Support: Faster playbooks and tools for resolving customer issues.

Our Hiring Process

• 20–30 minute screen with a recruiter
• Behavioral interview with the hiring manager
• Panel interview and portfolio reviews
• Final conversation with the CTO
• Offer 🎉

Compensation & Benefits

• Base salary: $125K–150K
• Equity package
• Fully remote team
• Comprehensive healthcare (medical, dental, vision)
• Co-working or home office stipend
• Flexible PTO and unlimited vacation
• Opportunity to shape foundational product work in a transformative industry

Apply Even If You Don’t Check Every Box

If this role excites you but you’re unsure if you meet every requirement, reach out anyway. We care about skills, motivation, and how you think more than perfect resumes.