Monday to Friday
Salary: £25,000 – £29,000
We’re excited to welcome a Sales Support Administrator to our team at IMG—one of the world’s leading international medical insurance providers. This is a Permanent, full-time opportunity (37.5 hours/week) based out of our Cardiff office, with hybrid working options available. Earning a competitive salary between £25,000.00 and £29,000.00.
Job Summary
To provide sales and administrative support to the IPMI Regional Sales Managers and Retention Manager, ensuring timely and accurate processing of quotations, renewals, and broker onboarding activities.
Duties & Responsibilities
- Input quotation data into the relevant systems.
- Manage the diary system to ensure quotation turnaround times (TATs) are met.
- Monitor and manage the IPMI Sales inbox.
- Distribute renewal terms directly to clients or through brokers.
- Support Regional Sales Managers with sales campaigns and related activities.
- Facilitate the Terms of Business Agreement (TOBA) process.
- Sales and customer-focused mindset with strong commercial awareness.
- Proficient in Microsoft Excel and other business systems.
- Strong verbal and written communication skills in English.
- Excellent planning, organizational, and time-management skills.
- Analytical with strong attention to detail and quality.
- Adaptable and self-motivated, able to work independently and meet tight deadlines.
- Strong team player with the ability to collaborate across multiple stakeholders.
- Fully remote working (with hybrid options available)
- Structured training and ongoing development
- A collaborative, inclusive, and supportive team environment
- The opportunity to build a career within international healthcare and insurance
- Bupa dental cover
- Health Shield cash plan (optical, everyday healthcare and more)
- Comprehensive travel insurance
- Royal London pension scheme
- Death in service benefit
- Paid volunteer days
- 22 days annual leave plus 9 bank holidays (increasing to 30 days, pro rata)
- Your birthday off
