Executive Assistant

Job Title: Executive Assistant

Location: Remote with regular travel to Skegness up to three times a month.

Reporting to: Commercial Director

Hours: Full Time. 9:00am to 5:30pm, Monday to Friday

Salary: Competitive DOE.

Introduction

Established in 2010, Inform Health is an award-winning software company, providing software applications to support Sexual Health, HIV, and Sexual Assault Referral Centre (SARC) provider services.

In 2019 Inform launched a new and exciting range of patient self-management products designed to support even greater service efficiency whilst improving patient experience. These include “Click It”, a patient self managed home test kit and diagnostics service, alongside a range of other complimentary self-managed booking, treatment and prescription services.

Through close collaboration with our customers, we continuously evolve, shaping solutions that meaningfully transform service delivery within the sexual health industry.

Our values are Integrity, passion, innovation, and expertise which form the foundation of our success and in conjunction with our customers, we strive to make a real impact on the future of healthcare. Our mission is to empower healthcare providers and commissioners with elegant, innovative and secure software solutions that enhance service efficiency, improve patient care and provide tangible benefits to the communities they serve.

Job Purpose

We are looking for a capable, proactive Executive Assistant who is who is eager to build commercial insight and broaden their skills. This role combines high-level executive support with hands-on exposure to strategic and operational areas of the business.

You’ll work directly with the Commercial Director, supporting key activities, managing schedules and communications, whilst also gaining structured exposure to project management, strategy, finance and business development.

Ideal for someone with 1–3 years’ relevant experience who is ambitious about a career in business or commercial leadership.

Duties and Responsibilities

Executive & Administrative Support:

• Manage and maintain the Director’s calendar, scheduling meetings and appointments.
• Assist in preparing letters, reports, presentations, tenders and other documents as required.
• Providing regular updates on priority tasks, tracking deadlines and following up on outstanding actions as needed.
• Maintain electronic filing systems and ensure all documents are stored in an organised and accessible manner.
• Accurately take and circulate meeting minutes, track agreed actions and ensure follow-up.
• Demonstrate a high level of initiative, identifying ways to streamline executive workflows.

Communication:

• Acting as the primary point of contact between the Director and internal/external parties.
• Drafting and editing emails, letters or other communication on behalf of the Director’s, ensuring effective communication flow within the company.
• Screen and manage incoming calls, emails and correspondence, prioritising and delegating as necessary.

Confidentiality:

• Handling confidential information with the highest level of discretion and professionalism.
• Maintaining confidential documents and files.

Business Exposure and Development:

• Participate in high-level meetings, including those related to finance, business development and strategy, with responsibility for note taking, document preparation and follow-ups.
• Shadow Directors in strategic discussions, offering a valuable window into decision-making processes and business planning.
• Support the development of internal projects by attending briefings, tracking process and assisting with coordination where appropriate.
• Gain insight into contracts, financial processes and commercial governance.

Skills & ExperienceEssential

• 1-3 years experience in an Executive Assistant, Personal Assistant or similar role.
• A strong interest in pursuing a career in business operations, commercial leadership or strategic management.
• Highly organised and able to manage multiple tasks, deadlines and shifting priorities.
• Confident with excellent communication skills, written and verbal, and capable of interacting with Board Members and Senior Stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.
• Meticulous attention to detail and accuracy.
• Proactive and solution-orientated approach to problem solving, with the ability to take initiative and work autonomously.

Advantageous

• Currently studying for or recently completed a degree (BSc, MSc, MBA) in Business Management or a related field.
• Previous experience working in a professional, fast-paced environment, ideally within a technology or software business.
• Familiarity with business planning and tender documentation.

Why work for Inform Health?

At Inform Health, we value the hard work and dedication of our team members. We are dedicated to providing a workplace where everyone feels valued.

• We offer a salary that reflects the value of your skills and commitment.
• With Private Medical Insurance, you’ll have peace of mind knowing you are covered in case of illness or injury.
• Take advantage of our Enhanced Pension Contributions (5% employee, 5% employer) to help you build a secure financial future.
• Our Employee Assistance Programme (EAP) offers confidential support, including counselling and financial advice, ensuring you’re supported both personally and professionally.
• Enjoy enhanced annual leave that increases with your service, giving you more time to relax and recharge when needed.
• We invest in your future. We provide Professional Development Opportunities to help you grow in your career within a supportive, dynamic environment.
• We are an Equal Opportunities Employer. We celebrate diversity in all its forms and are committed to providing an environment where people from all backgrounds, regardless of race, gender, age, religion, disability, or sexual orientation can thrive. We actively encourage individuals from diverse and underrepresented communities to apply and join our team.
• By joining us, you’ll play an essential role in improving healthcare and helping deliver high-quality products that make a real difference in the lives of our customers and the patients they serve.