FULLY REMOTE in Orlando, FL!
Job Description
This position is responsible for meeting or exceeding the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources by performing the following duties. (Customers may include patients, medical professionals, and family members).
Required Skills & Experience
- HS Diploma or GED
- Computer Skills: Microsoft Office
- 2+ years of call center experience
- 2+ years of customer service experience
- Healthcare experience - understanding of insurance coverage/benefit/ working w different payors