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Senior Project Manager, Client Services (PST Preferred)

LaddersUnited States
$110k–130k · statedRemote · USAMid-Senior Level

Skills

  • EDISCOVERY
  • PROJECT MANAGEMENT
  • RELATIVITY
  • CLIENT SERVICES
  • STAKEHOLDER COMMUNICATION
  • WORKFLOW DEVELOPMENT
  • LEGAL TECHNOLOGY

About the role

For our client, we are seeking a Senior Project Manager, Client Services (PST Preferred) to join the team of a leader in the Legal & Accounting space.

This role will lead client-facing project execution for eDiscovery engagements, ensuring scope, timing, and delivery expectations are clearly defined and consistently met. You will partner closely with clients and internal teams to translate requests into actionable work plans, while supporting effective communication across project pods. The position also plays a key role in developing team capabilities and reinforcing strong eDiscovery workflows and best practices.

Location: Remote

Compensation: $110,000 – $130,000 annually

Responsibilities

  • Respond to client requests and consult on project scope and delivery
  • Train and develop team members on workflows and eDiscovery best practices
  • Initiate client work by creating work orders for data-related tasks
  • Set and communicate expectations for project scope and deadlines
  • Monitor project progress and manage communications within pods

Qualifications

  • Bachelor's degree, master’s degree, or JD a plus, or equivalent experience
  • 6+ years of work experience, including at least 4 years in eDiscovery project management
  • 5+ years of experience in a law department, law firm, or eDiscovery provider
  • Relativity experience required
  • Excellent eDiscovery skills for consulting and developing client solutions
  • Strong communication skills for effective stakeholder engagement
  • Proven project management skills and ability to build client trust

Benefits

  • Medical, dental, and vision coverage
  • 401k plan with company match
  • Company paid life & AD&D insurance and short- and long-term disability
  • Telemedicine and wellness plans
  • Flexible PTO program and paid volunteer days
  • Participation in annual bonus or incentive program
  • Voluntary insurance options, including pet insurance

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

Originally posted on LinkedIn. You apply directly with Ladders. Remote-Work.app never asks for payment to apply.
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