Portuguese Customer Care for Mercedes Cars (Remote) | Live and Work in Greece

Are you a Portuguese speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Portuguese-speaking Solutions Consultant to join an industry-leading digital solutions provider in Greece. In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. Please note: While you will be dedicated to representing Mercedes, you will be directly employed by our partner—a leading industry-leading digital solutions and customer service provider based in Greece. If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities

• Handle customer inquiries for Portuguese speaking customers
• Resolve complaints professionally to maintain high customer satisfaction
• Accurately document all customer interactions in the CRM system
• Collaborate with internal teams to improve product support and customer service processes

Requirements

• Native-level fluency in Portuguese (both written and spoken) is essential
• A minimum English proficiency of B2 is required
• Strong communication and problem-solving skills
• Comfortable using computers and willing to learn new software tools
• Ability to work in a team-oriented environment
• Willingness to relocate and live in Greece

Benefits

• Competitive Monthly Salary,
• 2 Extra Salaries per year,
• Monthly Performance Bonus,
• Fully Paid Relocation Package,
• Continuous support during and before your relocation to Greece,
• Fully Paid Training,
• Positive international environment,
• Health Insurance,
• And Much More!