Road Freight Coordinator

About Us

At Powercargo, we’re on a mission to redefine global logistics. As a rapidly expanding international provider, we help businesses streamline and optimise their supply chains with unmatched expertise. Our services span sea, air, road, and rail freight management, warehousing logistics, customs brokerage, and e-commerce solutions. With an ambitious growth trajectory and a forward-thinking culture, we’re looking for passionate professionals who want to make an impact.

Due to continued growth, we are seeking an experienced Road Freight Coordinator to join our team. The role is fully remote, home-based, with all office equipment provided by the company.

Key Responsibilities

• Manage and coordinate domestic and international road freight shipments, including Full Truckload (FTL) and Less-than-Truckload (LTL).
• Book and schedule transport with hauliers and subcontractors, ensuring efficient routing and cost-effective delivery.
• Proactively monitor shipment progress, track delays, and communicate updates to clients.
• Provide quotations and handle client inquiries on pricing, transit times, and customs requirements.
• Act as the main point of contact for clients, resolving operational issues such as delays, damages, or route changes.
• Ensure compliance with UK and EU transport regulations, including driver hours and post-Brexit customs requirements.
• Handle and review all required documentation (CMRs, customs declarations, invoices, commercial invoices, packing lists, PODs).
• Liaise with customs authorities and Border Force for examinations or inspections.
• Negotiate freight rates and monitor carrier performance to ensure service quality and reliability.
• Maintain accurate shipment records and stay up to date on Incoterms and regulatory changes.
• Contribute to continuous process improvements and efficiency initiatives across the freight department.

Skills, Knowledge and Experience

Essential:

• Proven experience in road freight forwarding, transport, or logistics coordination.
• Strong knowledge of road transport regulations, customs procedures, and cross-border logistics.
• Proficiency in CargoWise – this is an essential requirement.
• Excellent customer service and communication skills, with the ability to build and manage client relationships.
• Strong attention to detail and experience working with transport documentation and compliance.
• Ability to manage multiple shipments in a fast-paced environment, working both independently and as part of a team.

Desirable:

• Understanding of post-Brexit UK-EU trade regulations.
• Experience handling hazardous goods (ADR), temperature-controlled, or time-critical shipments.
• Familiarity with cost analysis, freight rate negotiations, and supplier performance monitoring.

Benefits

• Salary: £28,000 or more, negotiable on experience
• Permanent, full-time role (40 hours per week)
• 23 days annual leave, plus all English bank holidays
• Pension scheme
• Flexible working hours
• Fully remote – home-based with full equipment provided
• Excellent, supportive team to assist with your growth
• Career progression opportunities in a growing company
• Opportunity to contribute to process improvements and the expansion of the department.