Operations Assistant ROLDA in Australia

The Operations Assistant at ROLDA Ltd plays an important role in supporting the operational activities across Australia including the volunteer program management. This role will include daily operations, developing and implementing policies and procedures to improve the overall functioning of the Australian Operations and in support of the Global Team. The Operations Assistant in Australia will work under the direction and supervision of the CEO.

Key Responsibilities:

● Manage in full the volunteer program across Australia

● Prepare weekly progress reports. Improve the process when and as needed.

● Support admin duties that related to Fundraising and Communications as needed.

● Assist with research, correspondence and admin tasks as assigned.

● Support the Australian team as needed.

● Attend the meetings to take notes and update tasks, to dos and deadlines. Update Trello and Australian Team Tracking documents and as they intersect with Global Team duties and deadlines.

Abilities and competencies:

Working remotely for ROLDA, a small international nonprofit, requires unique abilities and competencies.

● The ability to be self-motivated with a high level of self-discipline and motivation.

● Willingness to learn.

● Clear and concise communication skills.

● Proficient in using digital tools and platforms for virtual collaboration and project management.

● Effective organization and time management skills

● Excellent skills in building and maintaining relationships, even in a virtual environment.

● The capacity to work independently and make decisions without constant supervision in a remote setting.

● Passionate about the work of ROLDA with a commitment to animal welfare.

Required Skills:

● An animal lover!

● Excellent written and oral communication skills.

● Proficient computer skills including MS Office and Google Suite and other technical online tools such as project management software including but not limited to: Trello, Monday etc.

● A proven track record devising and contributing to successful fundraising campaigns.

● An in-depth understanding of current fundraising laws and best practices.

● Proven experience in strategic planning, people, and financial management.

● Demonstrated success in leading and managing teams in the nonprofit sector.

● Knowledge of legal and regulatory requirements related to charities in Australia.

Compensation: This is a consultancy agreement at 25 hours per week at 45 AU$ with the potential to increase hours in 2026 based on performance and the needs of the organization after a successful 3 month check in and 6 month review period. Due to the International different schedules, there is a need for availability for a 4 day working week with core hours in mornings initially, and likely no Fridays.

Qualifications and Experience:

● minimum 5 years of experience in a similar role

● Customer service experience

Applications will be reviewed on a rolling basis with an expected start date in mid January 2026. All placements will be subject to successful background check and reference checks.

Due to the high volume of applications we are unable to respond to every application but we truly appreciate your interest in our mission.

Please submit your CV and a cover letter outlining your relevant experience to roldaaustralia@gmail.com

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Please note that the CV and the cover letter you provide together with your LinkedIn profile will be used in the evaluation process.

About ROLDA

ROLDA (Romanian League in Defense of Animals) is an animal welfare charity working to improve the lives of dogs, cats and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations.

Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, rehoming and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 animals at a time. Here, they receive full veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 100,000 animals (mostly dogs and cats), built 2 shelters for dogs and 1 shelter for disabled and senior cats.

We also distribute constant support, mostly in terms of small, repeated grants to other small charities in Romania. Globally, we help animals affected by natural or human made disasters in Ukraine, Bethlehem (Palestine) and save dogs from horrible puppy mills in Antalya (Turkey) and Bulgaria. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles Romania's homeless animal crisis at its roots through comprehensive neutering programmes and educational initiatives.