Instructional Designer

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders. Instructional Designer Job DescriptionThe Role: An Instructional Designer focused on enablement and course creation is responsible for designing, developing, and implementing learning experiences that help learners gain knowledge, skills, and competencies. This role involves creating engaging, effective, and learner-centred training programs, often focusing on upskilling employees, customers, or external partners. The goal is to ensure that the designed courses are aligned with organisational objectives and help learners achieve measurable success.Focus AreasInclude but not limited to:

• Develop end-to-end learning modules, including eLearning courses, instructor-led training (ILT), and blended learning solutions.
• Design instructional materials using various methods, such as video, animations, simulations, case studies, quizzes, and assessments.
• Ensure technical functionality is flexible, compatible with overall SUSE tools, and requires minimal effort for change management.
• Collaborate with subject matter experts (SMEs) to create a curriculum that aligns with the learners' needs and the organisational goals.
• Define clear, measurable learning objectives for each course and ensure alignment with overall training goals.
• Recommend and educate on the necessary tools and resources to enable learners to access and succeed in their training.
• Develop onboarding programs that help new employees or clients get up to speed quickly and efficiently.
• Design training solutions that empower learners to improve performance, knowledge retention, and application in real-world situations.
• Upload and manage learning content in Learning Management Systems (LMS) for easy access and tracking.
• Leverage authoring tools (e.g., Articulate, Adobe, Ispring) to create interactive learning content.
• Stay updated on the latest technologies and trends in instructional design and incorporate them into course creation (e.g., mobile learning, gamification, virtual reality).
• Create quizzes, tests, and practical exercises to evaluate learners' understanding and application of the content.
• Gather feedback from learners and stakeholders to refine and improve courses continuously.
• Track learner progress, course completion rates, and engagement metrics to measure the effectiveness of the training program.
• Develop and maintain comprehensive reports and interactive dashboards to effectively communicate key insights and performance metrics to stakeholders.
• Work closely with subject matter experts (SMEs), product BUs, managers, and other stakeholders to ensure that course content is accurate, relevant, and aligned with organisational goals.
• Partner with HR, Talent Development, and other teams to align learning strategies with organisational needs and to support employee development initiatives.
• Modify existing content or create customised courses based on specific learner needs, whether for internal staff, customers, or partners.
• Manage the end-to-end course creation process, from conceptualisation to launch, ensuring adherence to timelines and quality standards.
• Coordinate resources, including SMEs, content developers, and other stakeholders, to ensure successful project completion.
• Prioritise work efforts to optimise productivity and reduce cycle time. Recommend alternative solutions to design and ETA challenges.

Skills Needed

• Master’s degree or graduate certificate/diploma in Educational Technology or Instructional Technology
• At least 10+ years of experience in instructional design, course development, or learning enablement.
• Strong project management skills
• Exceptional communication skills, encompass clear and articulate verbal and written communication, active listening, and the ability to adapt communication style to diverse audiences and situations.
• Prior experience designing corporate training programs or educational content for specific industries is preferred.
• Familiarity with creating courses for diverse learning environments (e.g., online, blended, or in-person).
• Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Familiarity with Learning Management Systems (LMS) for course deployment and tracking.
• Knowledge of multimedia production and editing software is an asset.

Job Learning & Development What We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values

• Choice
• Innovation
• Trust
• Community