Content Quality Analyst, IgniteTech (Remote) - $60,000/year USD

You obsess over clarity, precision, and systems that scale. You’re the type who can’t unsee inconsistencies, who gets frustrated when tools waste your time, and who sees generative AI not as a novelty but as a force multiplier. You understand how to coax better outputs from ChatGPT or Claude. Now, we want you to weaponize that skill at scale. We’re reinventing content operations with an AI-first engine that doesn’t just churn out words—it produces forums, knowledge bases, blogs, event guides, and community content that directly power mission-critical SaaS products. This is precision-tuned material that gets published live into products that real customers rely on. The better your work, the faster we ship, the smarter our AI becomes, and the more efficient the entire business gets. This job is not about moderation queues or brute-force copyediting. It’s not about slogging through tickets. It’s about triaging high-volume AI outputs, editing them into crisp, accurate, user-facing assets, and documenting detailed feedback that directly informs retraining loops. You’ll catch hallucinations before they go live. You’ll write structured commentary that teaches our AI to improve itself. And you’ll spot the hidden patterns behind content errors that others miss entirely—then use those patterns to drive systemic improvements. If you’re excited by the idea of reshaping the way content gets produced, if you love systems thinking as much as language precision, and if you want to do real work with next-gen AI instead of just talking about it, then apply now! What You Will Be Doing

• Refine and validate AI-generated content across forums, blogs, and knowledge bases to deliver polished, client-ready outputs
• Analyze and document feedback on AI performance to guide retraining and improve content accuracy and quality
• Evaluate content quality at scale and generate reports that identify trends, errors, and optimization opportunities

What You Won’t Be Doing

• Content moderation; it’s not about flagging bad behavior. You're refining AI content for quality and accuracy, not policing users.
• Traditional copyediting; you’re not just fixing grammar. You're restructuring, validating, and making AI outputs publication-ready.
• QA testing; you’re not checking boxes. You’re identifying systemic flaws and influencing how the AI and workflows evolve.

Basic RequirementsContent Quality Analyst key responsibilities

• At least 1 year of experience in a content editing, AI content review, or content operations role
• Demonstrated experience working professionally with GenAI tools (e.g., ChatGPT, Claude, Jasper, or similar), reviewing, guiding, and improving AI outputs
• Editorial expertise and mastery of English writing

About IgniteTech If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech! Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility. A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team. We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5592-AU-Sydney-ContentQuality.001