Business Analyst

Who are we?

HCLTech is one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. Our people are diverse, creative, and passionate, raising the bar for excellence every day. If this sounds like an environment where you’ll thrive, join us on our journey to advance the technological world through innovation and creativity.

We are HCLTech Confinale Wealth Solutions, the leading provider of comprehensive services and solutions across the financial sector, delivering value through our expertise and innovation in financial technology and services. We partner with vendors of core banking, wealth and asset management solutions and are an Avaloq Premium Implementation Partner. We are recognized for our excellence in implementing cutting-edge solutions across the industry.

Role Summary

We are looking for an entry‑level Business Analyst – Retail IT who is keen to build a career in retail business processes and enterprise IT systems. The role involves supporting requirement gathering, documentation, and testing activities across retail ERP, finance, store operations, and supply chain systems. This position is ideal for candidates with strong analytical skills, a basic understanding of retail or finance concepts, and an interest in IT‑enabled business transformation.

Key Responsibilities

• Support requirements gathering and analysis by working with retail business users and IT teams
• Assist in preparing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and process flows
• Understand and document retail business processes, such as store operations, inventory, supply chain, or finance
• Support ERP or retail application implementations and enhancements
• Act as a bridge between business users and technical teams by clarifying requirements
• Assist in data analysis, validation, and reconciliation activities
• Prepare test scenarios and test cases and support User Acceptance Testing (UAT)
• Maintain requirement documentation and traceability
• Support change requests, defect tracking, and minor production issues
• Follow defined SDLC or Agile delivery processes

Required Skills & Experience

• experience (or relevant internships) in Business Analysis, Retail IT, ERP, or Finance roles
• Basic understanding of retail or financial business processes
• Strong analytical and problem‑solving skills
• Good verbal and written communication skills
• Ability to document requirements clearly and accurately
• Basic knowledge of SDLC / Agile methodologies
• Working knowledge of MS Excel, Word, PowerPoint, and Visio (or similar tools)

Retail / Domain Exposure (Any Preferred)

• Retail store operations or POS processes
• Inventory management and supply chain basics
• Financial processes (billing, invoicing, reconciliation, reporting)
• ERP concepts (Finance, Supply Chain, Merchandising, HR)

Good to Have / Nice to Have

• Exposure to ERP platforms (SAP, Oracle, Microsoft Dynamics, etc.)
• Basic knowledge of SQL or data analysis
• Familiarity with tools like JIRA, Confluence, or similar
• Understanding of process mapping (UML / basic BPMN)
• Coursework or certification in Business Analysis, Retail, ERP, or Finance

Soft Skills

Strong learning mindset and curiosity

Attention to detail

Ability to work collaboratively in a team environment

Willingness to adapt to retail business timelines and priorities

Why Us?

• We are investing in your growth, offering learning and career development opportunities at every level to help you find your spark;
• We offer a virtual-first work environment, promoting a good work-life balance and real flexibility;
• Our company is extremely diverse with representation of 165 nationalities;
• We offer the opportunity to work with colleagues across the globe;
• We offer comprehensive benefits for all employees;
• We are a certified great place to work and a top employer in 25 countries, offering a positive work environment that values employee recognition and respect;

HCLTech is committed to protecting and securing the privacy and confidentiality of the Personal Data which it collects directly or indirectly from you when applying for a job at HCLTech either directly or through a third-party human resources agency. This notice (the “Notice”) outlines and explains how HCL Technologies Limited including its subsidiaries, local employing entities, associates, and affiliated companies [collectively referred to as “HCLTech”, “us,” “our”, or “we”] will process your Personal Data in accordance with applicable privacy legislation(s).

Candidate Data Privacy Notice | HCLTech