Medical Secretary

Medical SecretaryNaya Health | Remote (UK timezone alignment required)Precision Neuromodulation. Measurable Cognitive Health.We are building a new category in healthcare.Cognitive health is emerging as the next major frontier, yet the current system remains symptom-led, fragmented and slow to adopt data and forward-thinking interventions. Patients are pushed between specialists. Outcomes are poorly measured and rarely durable.At Naya, we are delivering a unified, scientifically validated approach in a single setting, by one team and with meaningful outcomes. Our Precision Neuromodulation therapies reset dysfunctional neural circuits, restore communication between brain networks, and achieve meaningful change in days or weeks, without drugs, downtime or side effects.Early outcomes exceed 90% improvement rates. Our clinic is live, revenue-generating, and scaling fast.As our wonderful Medical Secretary prepares to go on maternity leave, we are looking for an exceptional individual to step into this pivotal role.The OpportunityThis is not a routine administrative position.You will operate at the centre of a world-class clinical and operational team, coordinating the full patient journey across consultations, multi-session neuromodulation programmes and longitudinal outcome tracking via Naya NeuroScore™.You will ensure clinical precision, operational clarity and a calm, high-trust patient experience — helping translate measurable brain health into real-world impact.Key Responsibilities

• Coordinate consultations and treatment schedules
• Build and manage multi-session treatment programmes
• Triage patient enquiries and referrals
• Maintain accurate, compliant records
• Draft clinical correspondence for doctor review
• Issue and reconcile invoices
• Ensure governance standards are upheld
• Escalate clinical concerns appropriately
• Work closely across all aspect of the business

What We’re Looking ForEssential

• Experience as a Medical Secretary or within a clinical administrative environment
• Outstanding organisational precision across multiple systems
• Excellent written and verbal English
• Professional, compassionate communication style
• High standards of discretion and confidentiality
• Reliable availability aligned with UK working hours

Highly Desirable

• Medical degree (MBBS/MBChB or international equivalent)
• Previous GMC registration
• Experience in private practice, neurology, psychiatry or pain medicine

A medically qualified candidate would bring additional depth in triage, documentation quality and clinical governance, strengthening an already high-performing model.Why Join Naya

• Be part of a category-defining cognitive health platform
• Work alongside a genuinely world-class clinical and advisory team
• Contribute to measurable, longitudinal patient outcomes
• Help scale a live, revenue-positive clinic into a repeatable platform
• Support patients reclaiming their lives — not incrementally, but dramatically

This is a maternity cover role with strong potential for longer-term opportunity as we expand.If you are organised, clinically literate and motivated by meaningful impact, we would love to hear from you.

• Please send your CV and a short note outlining your interest in the role.