Business Development Manager

Business Development Manager

ET / CT Time zone preferred (US-based candidates only) / Remote | Full-Time | Reports to Chief Commercial Officer

About Patter

Patter (patter.com) is a private, fully managed mobile communication platform that gives mission-driven organizations direct, branded access to the people they serve — without relying on algorithms, crowded inboxes, or platforms they don’t control.

We power fully branded iOS and Android apps with push notifications, content management, audience segmentation, and engagement analytics. With over 100 clients across North America and a 4x growth year behind us, we’re expanding our client base across two purpose-built products that serve distinct but strategically aligned markets:

Union Strong App — the communication platform for labor unions. Built to help locals reach members across job sites, shifts, and states with a private, branded app that organizes smarter, communicates instantly, and strengthens solidarity.

Patter COMPASS — the communication platform for CBOs, housing organizations, and nonprofits. Built to help community-serving organizations reach the people they serve with the right information, through a channel they own.

Across both products, the problem is the same: the channels organizations have been relying on — websites, email, SMS, and social media — don’t reach people the way they used to. Patter does.

The Role

We’re looking for a Business Development Manager who can carry a deal from cold outreach to signed contract across both Patter products. You’ll own pipeline development in the labor union space (Union Strong App) and the CBO/housing/nonprofit space (Patter COMPASS) — two distinct buyer profiles with different funding structures, decision-making dynamics, and urgencies, but a shared need for direct, reliable communication with their audiences.

This isn’t a role for someone who needs a script. You’ll need to understand the mission context of each vertical, earn trust with organizational leaders, and make a clear case for why a purpose-built platform beats the patchwork of tools they’re currently stitching together.

What You’ll Do

•      Own the pipeline. Build and manage qualified prospect pipelines across both verticals — labor unions (Union Strong App) and CBOs, housing organizations, and nonprofits (Patter COMPASS).

•      Lead the conversation. Drive outreach, discovery, and demo conversations tailored to the specific pain points and decision-making dynamics of each sector.

•      Work the room. Navigate complex organizational sales cycles that may involve executive leadership, boards, and committee approvals — because these organizations move at an institutional pace.

•      Contribute cross-functionally. Collaborate with marketing, product, and client success on go-to-market strategy, collateral, onboarding handoffs, and field feedback that actually shapes the roadmap.

•      Stay organized. Keep HubSpot clean and current — pipeline, activity, forecasts, and market intelligence all documented.

•      Close well. Hit monthly and quarterly targets without losing sight of fit. We’re building long-term client relationships, not churning deals.

•      Show up in person. Represent Patter at trade shows, conferences, and client meetings across the country. Domestic travel is a regular part of this role. Reasonable accommodations will be made for qualified individuals with disabilities.

What We’re Looking For

•      Experience: 5+ years in B2B sales, business development, or account management, ideally selling SaaS or technology solutions. Experience with full-cycle sales and pipeline management from lead generation through close is essential. Candidates with fewer years but deep experience selling into unions, housing authorities, or nonprofits will be given serious consideration.

•      Industry knowledge: Experience selling into mission-driven organizations is a genuine differentiator — labor unions, housing authorities, nonprofits, CBOs, or government-adjacent sectors. Familiarity with nonprofit technology, member engagement platforms, or mobile app solutions is a plus.

•      Consultative approach: Strong consultative selling and discovery skills with a track record of converting prospects through value-based selling. You ask good questions before you pitch and know how to tailor a demo to the room.

•      Complex cycles: Comfortable managing complex, multi-stakeholder B2B sales cycles where decisions involve executive leadership, committees, or boards. Experience with longer sales cycles and relationship-based account management is key.

•      Tools: Proficient in HubSpot CRM; comfortable with remote-first selling tools including video conferencing, email sequencing, and LinkedIn Sales Navigator. Familiarity with AI-powered sales enablement tools, CRM reporting, and sales forecasting is a plus.

•      Communication: Excellent written and verbal communication skills. You can write a cold email that doesn’t sound like one, present to a room of skeptics, and distill a complex platform into a clear value proposition.

Why Patter

Patter is well-funded, growing fast, and led by a seasoned team of sales, marketing, client success, and product professionals with a proven track record in this space. We grew our client base 4x in 2025 and now serve over 100 organizations across the US and Canada. You won’t be starting from zero — you’ll be joining a small, established team with SDR support, an active pipeline, and the infrastructure to let you focus on what you do best: closing.

The organizations we sell to — union locals, housing authorities, community-based nonprofits — are doing meaningful work and have been underserved by every platform that wasn’t built for them. That makes for a compelling, high-conviction sale. And because we’re still early enough that the decisions you make shape how we go to market, top performance here translates directly into career growth — this role has a clear path upward as the team scales.

Base salary $100,000 – $120,000, with OTE of $140,000 – $165,000 (uncapped). Benefits include employer-contributed medical, dental, and vision coverage, a matching 401(k), and a generous PTO plan. Remote flexibility with regular domestic travel. Success in year one looks like a full pipeline across both verticals, early wins in each, and the kind of market relationships that compound in year two and beyond.

Equal Opportunity Employer

Patter is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment without regard to any of these factors.