About the Company
Tembo is an award-winning digital mortgage & savings platform focused on making home ownership more affordable and accessible. With over 120 lenders and 25 specialist buying schemes, Tembo helps customers unlock their true borrowing potential. The company has been recognised as the UK's Best Mortgage Broker at the British Bank Awards for the past 5 years.
About the Role
This is a full-time remote role for a Mortgage Expert at Tembo. The Mortgage Expert will be responsible for providing expert advice on mortgages, helping customers in finding the best mortgage options to maximise affordability. Our mortgage team benefit from pre booked qualified appointments and have the full support of a case management team. Occasional evening and weekend work will be required.
Responsibilities
- Providing expert advice on mortgages
- Helping customers find the best mortgage options
- Maximising affordability for customers
- Maximising opportunities across associated products & services
- Collaborating with the case management team
Qualifications
- 2 years+ experience as a mortgage broker
- World class customer service skills
- Deep knowledge of financial regulations and mortgage lending practices
- Excellent analytical and problem-solving skills
- Ability to work independently and remotely
- Professional certification in mortgages (CeMAP or equivalent)
Required Skills
- Expertise in mortgage advice
- Strong customer service orientation
- Analytical and problem-solving capabilities
- Knowledge of financial regulations
Pay range and compensation package
- Up to £35k base DOE
- Uncapped commission scheme
- Generous splits on all ancillary services
- 25 days holiday plus birthdays off (and bank holidays)
- Private healthcare
- Equity options
Equal Opportunity Statement
Tembo is committed to diversity and inclusivity in the workplace.