Communications and Administration Officer

Help support traumatised refugees by creating a community where healing is possible: Part-time, flexible and remote working.

Join Trauma Foundation South West, a small, welcoming charity providing long-term psychotherapy to traumatised refugees and professional training and supervision to those supporting traumatised people across the South West and nationally.

We are looking for a Communications and Administration Officer (2 days/ 14 hours per week) to play a key role in strengthening our digital presence, supporting our training, supervision and therapy services, and keeping our operations running smoothly.

In this role, you will:

• Create and schedule social media content, newsletters, and website updates that reflect our values and engage supporters.
• Assist with simple design work for training materials, presentations, and our annual Impact Report.
• Provide essential administrative support for our training, supervision, and therapy programmes, including responding to enquiries, coordinating small events, and maintaining accurate records.
• Support onboarding of new staff and maintain key data to help us deliver safe, effective services.

This is a varied and meaningful role, ideal for someone returning to work, seeking flexible hours, or wanting to make a tangible difference in people’s lives. Working closely with the Directors of Operations and Services, you will thrive in a collaborative, supportive environment that values your initiative, skills, and ideas.

Why you will love working with us

• Be part of a small, warm team with a culture of collaboration, compassion and courage.
• Opportunities to shape how our communications and operations develop as the organisation grows
• Flexible remote working, with up to 6 in-person days/year in the Bristol/Bath area
• Access to specialist trauma training and a professional development
• 28 days holiday (pro rata) plus bank holidays

How to apply

We are using CharityJob’s application management platform to support anonymised, fairer recruitment. All applications must be submitted via the CharityJob website by the stated deadline.

Before applying, please review the role responsibilities and person specification in the Job Pack below.

Please upload:

• Your CV, and
• A supporting statement (no more than one side of A4) outlining your suitability and motivation for the role.
• Details of two referees who know you in a professional capacity.

Key dates:

• Public information Session: Thursday 18th December at 5pm. Book here: https://traumafoundationsouthwest.as.me/RecruitmentInformationSession
• Application deadline: Tuesday 6th January 2026 at 11:30pm.
• Interviews: Tuesday 13th January 2026
• Outcomes issued by: Friday 9th January 2026 (non-shortlisted candidates) and Friday 16th January 2026 (shortlisted candidates)

Commitment to diversity and inclusion

We want everyone to be able to participate fully in our recruitment process. If you have a disability or need any adjustments at any stage, just let us know and we will put the right support in place.

We particularly welcome applications from:

• Experts by Experience (people with lived experience relevant to our work)
• People from the Global Majority
• Individuals from all marginalised groups, communities, and backgrounds
• Applicants returning to work or balancing caring responsibilities. 

This is a flexible role within a supportive team, with opportunities to take on additional projects if you have skills to bring. You don’t need to meet every requirement to be considered, so if you’re unsure whether you’re the right fit, we’d still love to hear from you.