HR Services - HR Generalist

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a remoteHRGeneralist for our HR Services team. The essential duties and responsibilities include:

• Human Resources:

• Consult directly with clients, increase performance and limit liability
• Coach clients on compliance and HR best practices
• Handle labor relations and coordinate with attorney on labor/ union issues
• Maintain in-depth knowledge of employment law changes and updates in applicable states
• Exercise continuous communication with the client to ensure they are always informed regarding outstanding issues, changes, claims, etc.
• Evaluate forms, policies, and processes for compliance and improvement
• Complete revisions of forms and policies to fit client culture
• Act as back up for pre-employment process, screening, new-hire process and employment files for clients
• Facilitate performance management and coach supervisors on the termination process
• Respond to verification of employment inquiries and unemployment claims/hearings/appeals
• Respond to employee questions and complaints concerning HR related matters
• Investigate, document and manage employee claims
• Know when to escalate HR issues to the Director or CHRO
• Monitor 401(k) process including year end testing and audit as applicable
• Manage the Leave of Absence process
• Partners with clients on acquisition processes
• Create and deliver training for clients to increase performance and limit liability
• Travel as needed (usually less than 25%)
• Assist with Workers’ Compensation program, claims management and claims reviews

• Payroll:

• Partner with Payroll Manager as necessary
• Provide payroll reports to client as requested
• Work with Payroll Specialist to train managers to administer Payroll Action Notices properly
• Coordinate with Payroll Manager

• Employee Benefits:

• Assist with benefits services such as open enrollment meetings and basic employee questions about health insurance
• Partner with Benefits Specialist on any items that may need to be handled with employee benefits
• Administer and track FMLA, personal leaves, short term disability, and long term disability
• Assist with 401(k) questions

• Administration:

• Document client processes, timelines, contacts, organizational charts, monthly tracking, and more as needed
• Document HR issues and claims
• Complete and assist with audits as needed
• Maintain all employee files including I-9 compliance

• Ensure all I-9’s are completed correctly and timely
• Ensure E-verify is completed for each I-9
• Ensure I-9’s are stored correctly, active and terminations

Experience and Education:

• 3-5 years of HR generalist experience
• HR Certification preferred
• Bachelor's Degree

Licenses:

• Valid Driver's License Required

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions