**VP of Business Development**

Our client is a rapidly growing provider of enterprise connectivity solutions, offering managed network infrastructure tailored to large-scale commercial environments. With a flexible and scalable service model, the company supports clients in diverse sectors such as healthcare, hospitality, education, and commercial real estate.

They are hiring a strategic and motivated VP of Business Development to lead direct sales initiatives and expand high-level enterprise relationships across North America. This senior sales leader will focus on driving substantial capital deployment through the sale of managed connectivity and infrastructure services. Ideal candidates will bring a hunter mentality, a strong industry network, and a history of closing large-scale enterprise deals.

**This Role Offers:**

*   **Equity Participation:** Access to a Management Incentive Plan with future equity upside.
*   **Autonomy & Impact:** Join a nimble, well-funded team where every deal moves the needle.
*   **Visionary Leadership:** Work under leaders known for transforming the industry and delivering investor value.
*   **Flexibility:** Remote role with preference for candidates located in the Northeast or Southeast U.S., with proximity to key client regions.

**Focus:**

*   Spearhead business development strategies across key verticals including healthcare (especially systems using Epic), hospitality, commercial real estate, and education.
*   Build and expand relationships with C-level stakeholders, integrators, and enterprise infrastructure buyers.
*   Drive full-cycle enterprise sales—from initial outreach to negotiation and contract execution.
*   Identify and qualify prospects through strategic outreach, research, and networking.
*   Lead and manage multimillion-dollar DAS and infrastructure service sales under long-term contract models.
*   Cultivate and grow channel partnerships to extend sales reach through integrators and value-added partners.
*   Represent the company at high-profile industry events and conferences to strengthen brand visibility.
*   Collaborate with internal teams to align product development with market needs and customer expectations.
*   Actively contribute to go-to-market strategy refinement and execution, leveraging feedback loops for continuous improvement.

**Skill Set:**

*   10+ years of direct enterprise sales or business development experience, particularly in digital infrastructure, wireless connectivity, or managed services.
*   Demonstrated history of landing high-value contracts ($1M+), especially within complex, long-sales-cycle environments.
*   Strong understanding of connectivity technologies including DAS, CBRS, LTE, RTLS, and 5G network architectures.
*   Existing network within healthcare tech, commercial property management, hospitality, and/or education sectors.
*   Experience negotiating high-stakes deals and working with legal, finance, and technical teams on contract execution.
*   Entrepreneurial drive, hunter mentality, and proven ability to exceed aggressive sales targets.
*   Comfortable with frequent travel (up to 75%) and engaging with clients on-site.
*   Exceptional communication skills and executive presence.

**About Blue Signal:**

Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM

VP of Business Development

**About The Team** Zillow’s Agent Software and Advertising org is a collection of software and advertising solutions that focus on providing services to all real estate agents, teams, and brokers to facilitate a seamless shopping and transaction experience for their clients. The team values delivering exceptional agent customer experiences and plays a critical role in bringing new agent customers onboard by establishing rapport, understanding agent needs, and addressing challenges. The Senior Customer Success Manager for Zillow Showcase plays a critical role in handling large, complex, and high spend accounts. This senior position takes on the responsibility of efficiently onboarding Brokerages using industry-leading implementation practices. The key focus of this role is to establish strong relationships with customers, ensure successful implementations that align with their specific expectations, and drive product adoption. **About The Role** The Senior Customer Success Manager on our Enterprise team is responsible for a book of business comprising our larger, more complex customer relationships. They are expected to quickly build rapport; understand the agent’s business, goals and potential challenge; and advise our customers on best practices. This is accomplished by: **Being a Trusted Advisor**

*   Serve as the day-to-day relationship lead for Showcase customers in our Enterprise segment
*   Hosting monthly Business Reviews to discuss engagement, updated customer goals and share business or product updates
*   Deliver subject matter expertise on Showcase (including media and marketing)
*   Tactfully address challenges and concerns while driving towards initial implementation
*   Proactively advise customers on best practices and recommend system and process changes that are essential for achieving customer outcomes

**Driving Product Adoption**

*   Champion Zillow Showcase and related products and features to agents within your client’s brokerage
*   Delivering training sessions to new users through phone/web-based or in-person interactions
*   Ensure implementation and adoption aligns with internal goals and customer goals
*   Collaborating with Sales to determine renewal strategy and identify expansion opportunities

**Influencing Strategies and Tactics**

*   Leverage tableau reporting, listing performance dashboard and agent rosters to demonstrate areas of opportunities for your customer
*   Supporting your clients’ goals through accountability targets
*   Influencing future lifetime value through higher product adoption, retention and overall customer health scores

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $34.00 - $54.40 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Who you are This role requires focus on the success of our Showcase agent customers in a dynamic and changing real estate market. Requirements:

*   Four-year degree or equivalent experience
*   At least 5 years’ experience in a client-facing position (e.g.customer success, sales, business solutions, support)
*   Knowledge of the real estate industry preferred
*   Strong communications and interpersonal skills
*   Demonstrated organizational and time management skills
*   Flexibility in scheduling to meet customer needs with short turnaround
*   Ability to manage project completion with tight deadlines
*   Ability to work efficiently and effectively on project teams

**Transferable Skills**: We encourage you to apply if you have transferable skills or related experiences. Get to know us Zillow is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people. Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list. _Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly._ _Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law._ _Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter._

Senior Customer Success Manager, Showcase

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 800+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We're excited to expand our team with a dynamic Business Development Representative! In this role, you’ll be instrumental in identifying potential customers and generating new business opportunities. You will craft targeted email outreach cadences and devise strategic outbound strategies tailored for key US markets. Collaborating closely with our field sales team, your efforts will play a pivotal role in driving our market expansion and contributing to the overall growth of the company.

**Day-to-Day Responsibilities:**

*   Identify and create new business opportunities to drive company growth.
*   Engage potential clients with compelling communication.
*   Schedule and follow up on meetings to maintain engagement.
*   Monitor and report on your progress towards sales goals.
*   Collaborate with our seasoned sales team to develop and implement strategic approaches to achieve targets.
*   Utilize CRM software to effectively manage leads and streamline your sales activities.
*   Stay up to date on the latest market trends and industry shifts to maintain a competitive edge.
*   Provide insightful feedback and regular updates to management on your outbound strategies.

**Requirements:**

*   2+ years of experience in sales or business development
*   Must have cold outreach experience (cold calling, emailing, etc.)
*   Must have proficiency in Salesforce
*   Exceptional verbal and written communication skills.
*   Strong ability to build and maintain relationships with a variety of stakeholders.
*   Comprehensive understanding of effective sales techniques and strategies.
*   Excellent problem-solving skills and the ability to handle objections confidently.
*   Organizational and time management skills.
*   The capacity to work both independently and as part of a dynamic team.
*   Flexibility and adaptability in a fast-paced environment.
*   A genuine enthusiasm for continuous learning and growth in the sales field.

**\*\*Please note that this is a Remote position\*\***

Compensation range - 80-90k OTE annually

_\*Exact compensation may vary based on skills, experience, and location.\*_

**Benefits and Perks**

Employees also receive access to the following benefits:

*   Health, dental, vision, life, and disability insurance
*   401(k) Retirement Savings Plan & Employer Match
*   Paid time off
*   All new employees receive a comprehensive virtual onboarding experience.
*   Professional development opportunities

**Guesty** is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Business Development Representative

Lensa is the leading career site for job seekers at every stage of their career. Our client, Lumeris, is seeking professionals. Apply via Lensa today! **Your Future is our Future** At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. **Position** Business Development Representative **Position Summary** Responsible for prospecting, lead qualification, and nurturing relationships with potential customers. Work closely with our Regional Sales Directors, playing a key role in generating and developing sales opportunities for our SaaS solutions in the enterprise space. **Job DescriptionKey Responsibilities:**

*   Lead Qualification: Qualify inbound and outbound leads to ensure they meet our ideal customer profile (ICP) and are sales-ready.
*   Account-Based Strategy: Work with Regional Sales Directors to develop targeted outreach strategies for key accounts and verticals within the enterprise market.
*   Sales Support: Schedule meetings and product demos for Regional Sales Directors, ensuring that prospects receive a seamless handoff and a compelling sales experience.
*   Tech Stack Management: Maintainaccurate and up-to-date records of all prospecting activities and interactions in the CRM and analytics systems (e.g., Salesforce, Definitive, ZoomInfo).
*   Collaboration: Collaborate with the sales team to refine messaging, outreach strategies, and identify opportunities for continuous improvement in lead generation efforts.
*   Market Intelligence: Stay up-to-date on industry trends, competitor landscape, and product offerings to better communicate the value of our solutions to prospects.
*   Prospecting & Lead Generation: Support Identification and research of new business opportunities through cold calling, email outreach, LinkedIn, and other channels to build a robust pipeline of enterprise prospects.
*   KPIs & Targets: Meet and exceed weekly/monthly quotas for meetings set, calls made, and opportunities generated.

**Key Qualifications**

*   Experience: 2+ years of experience in sales, business development, or lead generation, preferably in a SaaS or technology-focused environment. Healthcare SaaS preferred.
*   Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage, build rapport, and qualify potential customers effectively.
*   Sales Mindset: Demonstrated ability to thrive in a fast-paced, target-driven environment. Strong motivation to hit targets and drive results.
*   CRM Proficiency: Experience using CRM tools (e.g., Salesforce) to manage leads and track sales activities.
*   Self-Starter: Highly motivated, with the ability to work independently and manage time effectively.
*   Problem Solver: Ability to quickly understand prospect needs and match them with the right solution.
*   Team Player: Collaborative attitude with a passion for working cross-functionally with AEs and other sales team members.
*   Education: Bachelor’s degree in Business, Marketing, or a related field (preferred but not required).

**Working Conditions**

*   While performing the duties of this job, the employee works in normal office working conditions.

**Disclaimer**

*   The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D. **The Hiring Range For This Position Is** $72,800.00-$97,400.00 Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. This role may also be eligible for incentive compensation. At Lumeris, we are committed to providing a total rewards package that supports your overall well-being. Our benefits include medical, vision, dental, well-being programs, 401(k) with company matching, life insurance, paid time off including paid leave, and so much more. Learn more by visiting our Careers Page (https://www.lumeris.com/healthcare-consulting-careers/) . **Member Facing Position** No- Not Member or Patient Facing Position **Location:** Remote, USA **Time Type** Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. **Join Our Growing Team!** Lumeris is bringing common sense back to the business of healthcare by empowering value-based care. We create the partnerships and perspectives that are making healthcare safer, more affordable and more personalized for providers, patients and payers alike. We were founded on the belief that it should be easier to provide the right care, at the right time, at the right cost. Our model is bringing that belief to life, improving outcomes and empowering financial sustainability along the way. **Why Join Lumeris?** At Lumeris, you will be part of team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. Our environment is fast-paced, change-oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.

**Take Control of Your Future: Join the Grandsard Agency as an Entry Level Sales Representative**

Are you driven, self-motivated, and ready to unlock your earning potential with the freedom of remote work? The Grandsard Agency is seeking passionate individuals to join our dynamic sales team. Build a rewarding career in financial services—on your terms.

**Why join the Grandsard Agency?**

*   **Award-Winning Culture:** Recognized by _Entrepreneur Magazine_ and highly rated on Glassdoor and Indeed for our employee-first culture.
*   **Proven Growth:** Proud to be on the _Inc. 5000_ list six years running as one of America’s fastest-growing companies.
*   **Industry-Leading Training:** Access advanced online resources and personalized mentorship from top-tier sales professionals.
*   **Exclusive Incentives:** Earn daily commissions, performance bonuses, and qualify for luxurious all-expenses-paid trips.
*   **True Work-Life Balance:** Enjoy flexible hours, zero commuting, and no required meetings—your business, your schedule.

**What You’ll Do as a Entry Level Sales Representative:**

*   **Connect with Clients:** Build meaningful relationships and guide clients to the right financial solutions.
*   **Lead Virtual Consultations:** Present products professionally and clearly through online meetings.
*   **Drive Sales Success:** Hit personal targets and contribute to team achievements.
*   **Provide Tailored Solutions:** Offer customized life insurance products, including Indexed Universal Life (IUL) policies and annuities.
*   **Work Warm Leads:** Say goodbye to cold calls—we offer qualified leads from clients who’ve already expressed interest.
*   **Maintain Records:** Keep accurate documentation of sales activities and client interactions.

**What We’re Looking For:**

*   **Excellent Communicator:** You connect easily, build trust, and confidently convey value.
*   **Self-Motivated Professional:** You’re disciplined, independent, and driven to reach your goals.
*   **Positive, Results-Focused Attitude:** You approach challenges with optimism and determination.

**What We Offer:**

*   **Remote Flexibility:** Work from anywhere, on your terms.
*   **High-Quality Leads:** Focus on selling—we supply the prospects.
*   **Ongoing Support:** Receive continuous training and personalized coaching.
*   **Health & Life Coverage:** Gain access to comprehensive health insurance and life benefits.

**Compensation & Details:**

*   **License**: Life and Health (not required to interview, we help with the process)
*   **Position Type**: Part Time or Full Time
*   **Compensation**: 100% commission-based, no income ceiling plus bonus opportunities
*   **Products**: Indexed Universal Life (IUL), retirement solutions, annuities, and other life insurance solutions

**Let’s Build Your Future—Together**

Ready to grow your income, career, and lifestyle? Apply today and take the first step toward a life-changing opportunity.

The Grandsard Agency isn’t just a place to work—it’s where you grow, succeed, and achieve more than you ever imagined.

**_DISCLAIMER:_** _No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work._

Work from home opportunity- No experience required- $75K- $175K

**Company Description** With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. **Job Description** Watson Bowman Acme, a Sika company, is a manufacturer and supplier of expansion joint solutions for the transportation sector, including bridge and highway fabrication, preservation, and tunnels. We are looking to hire a **Regional Sales Manager** to service the **NortheastRegion**. This role works remotely and travels in a designated territory and will report to the National Sales Manager. Ideal candidate is located in the Northeast. The Regional Sales Manager is responsible for achieving assigned regional sales and profitability plan and maintaining WBA’s leading sector position through execution of project-specific direct sales activities to contractors, and influencing specification of products by interacting with owners, and engineers. This includes, but is not limited to, timely and accurate reporting of sales objectives, sales forecasting, sales planning, creating relationships with key influencers, and developing/maintaining account and business relationships with existing customers. This role will interface daily with buying customers, Cross Business Line Sales Representatives, and other sales channel partners. Competitive pay plus sales incentives. Annual base salary range is $90,000 - $130,000. **Qualifications**

*   Bachelor’s degree in Business, Marketing, or Civil/Structural Engineering
*   Demonstrated progressive growth in sales in commercial construction related companies with two (2) or more years of relevant experience. Previous experience in the bridge and/or tunnel market is preferred.
*   Demonstrated knowledge of the bridge and tunnel market.
*   Accountable for sales and profit results on a monthly, quarterly, and annual basis in assigned territory.
*   Incorporate modern marketing influencing techniques to gain attention and trust of key influencers and customers and leads execution of strategy.
*   Timely and accurate reporting of sales objectives, including forecasting, planning, strategic initiatives, account and business relationship development/management, pre-planning, post order account management and order closing fulfillment.
*   Demonstrated technical capabilities to provide product recommendations to consulting engineers and owners through presentations and written proposals.

**Additional Information** _Competitive Benefits:_ Health Insurance available day one, 401k with 5% company match, bonuses, year-end profit-sharing bonus, paid time off, and educational assistance. _Meaningful Work:_ Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day. _Company Culture:_ Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career. _Community Involvement:_ Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back. _Sustainability Initiatives:_ Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Regional Sales Manager

**Company Description**

LUXURY PRODUCTS FOR REAL PEOPLE - Belle Brands is a portfolio of brands with multi award-winning flagship brands designed with _you_ in mind. Driven by a passion for effective products using only the highest quality, highest performance and safest ingredients - we offer the ultimate in accessible, science-backed hair and skincare you can rely on at every age and every stage.

JVN Hair was created by professional stylist Jonathan Van Ness in 2021 to celebrate your individuality with expertly tailored products designed to help everyone embrace their beauty and achieve salon-level style at home. Using the latest ingredients for the health of your hair and the planet, each multitasking product offers the 2-in-1 benefit of treating while it styles – leaving hair looking stunning and feeling healthy every time, because _We Love The Hair You Have_.​

Pipette was founded in 2019 bringing clean, safe and radically simple family essentials for life. Pipette products are gentle enough for baby and effective enough for the years that follow because we want to take the guesswork out of taking care of what you love most. 

**Role Description**

Belle Brands is seeking a **Global Sales & Trade Marketing Coordinator** to join our dynamic team. This role will report directly to the Director of Global Sales & Trade Marketing. The Global Sales & Trade Marketing Coordinator plays a crucial role in driving the success of global sales initiatives by ensuring seamless coordination and alignment across global retailers and cross-functional team members.

**Responsibilities**:

**Global Product ManagementWeekly Reporting SupportGlobal Master Calendar MaintenanceVisual Merchandising SupportQualifications**

*   Strong attention to detail and organizational skills
*   Ability to work independently and remotely
*   Experience in the beauty, hair care, or skincare industry is a plus
*   Bachelor's degree in Marketing, Business, or related field

Global Sales & Trade Marketing Coordinator

**We're transforming the grocery industry** At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. **Instacart is a Flex First team** There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. **Overview_About the Role -_** We're looking for a Customer Experience Specialist who thrives in the bustle of retail and is ready to bring a blend of critical thinking and proactive energy to our team. The role isn’t just about fielding Retailer inquiries; it’s about diving deep into each interaction with genuine curiosity, crafting personalized experiences, and sharpening our service with your insights on trends and user needs. You’ll be at the heart of our operation, quickly resolving issues with a clear mind and a considerate approach, always prioritizing the end user and enriching our community with each conversation. If you excel in communication and are driven by a desire to solve problems with empathy and resourcefulness, let's make a lasting impact together. **_About the Team -_** The CX Retail team is at the core of Instacart’s Retailer support network. We work directly with Retailers to resolve their unique challenges, provide tailored solutions, and elevate their business results. Our team's approach is centered on clear communication, operational precision, and scalable improvements. By aligning with Retail leaders and internal stakeholders, we drive success for our partners and Instacart. **About The Job**

*   Promptly address Retailer inquiries through various communication channels (email, phone, etc.), maintaining a positive and empathetic tone.
*   Engage with varying levels of leadership at Retailers/external parties, ensuring professionalism and clarity in all communication.
*   Provide detailed and accurate information about products, services, and policies, guiding Retailers through solutions for concerns or issues.
*   Record and document all interactions thoroughly, ensuring clear communication and feedback are shared with relevant internal teams to improve support processes.
*   Diagnose Retailer pain points and provide effective, resourceful solutions tailored to their specific needs.
*   Collaborate with internal teams, including Product, Trust & Safety, and Engineering, to escalate and resolve complex Retail requests promptly.
*   Monitor trends and recurring concerns in Retailer communications to identify improvement opportunities and recommend actionable solutions.
*   Serve as a subject matter expert on the Retail Pillar's products, services, and processes, staying continuously informed about updates or changes.
*   Proactively build relationships with Retailer teams, fostering trust and partnership to ensure a seamless experience with Instacart.

**About You_Minimum Qualifications_**

*   High school diploma or equivalent
*   1+ years with troubleshooting customer issues
*   Experience in handling multi-channel communication platforms (phone, email)
*   Familiarity with CRM systems or other tools for managing customer interactions
*   Exceptional communication skills, both verbal and written
*   Strong critical thinking skills, with the ability to evaluate problems and arrive at effective solutions

**Preferred Qualifications**

*   A self-starter attitude with a demonstrated ability to take initiative and drive projects forward independently
*   A keen understanding of customer service principles, with a mindset of serving generously and anticipating the needs of others
*   Natural curiosity to understand retail partner needs and proactively shape outcomes that benefit all stakeholders
*   A solution-oriented approach when navigating complex scenarios and engaging with external partners
*   Understanding of e-commerce platforms for online retail operations
*   Strong interpersonal skills that foster relationships and build trust with both internal teams and external clients

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $46,000—$48,000 USD WA $44,000—$46,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $42,000—$44,000 USD All other states $38,000—$40,000 USD

Customer Experience Retail Specialist

**Position: Matchmaking Search AssistantLocation:** Remote (U.S. based)

Blush is a fast-growing, high-end matchmaking company seeking a highly resourceful and detail-oriented Matchmaking Search Assistant for High-Profile Clients to join our team. In this role, you will play a pivotal part in identifying and vetting potential female candidates for our high-net-worth male clients. This is not your typical recruiting or sourcing role—we’re looking for someone with a strong intuition for compatibility, a deep understanding of social dynamics, and a sharp eye for quality and aesthetics.

**Key Responsibilities**

*   Conduct extensive searches to identify high-potential female candidates through a variety of channels including but not limited to Instagram, dating apps, and other social and professional platforms.

*   Utilize our proprietary search technology and internal database tools to source, organize, and track top-tier profiles.

*   Review and assess candidates based on attractiveness, lifestyle alignment, personality traits, values, and compatibility with client preferences.

*   Stay current on fashion, beauty, and cultural trends to better assess overall style and presentation of candidates.

*   Work closely with our matchmaking team to deliver curated recommendations and help build exceptional client matches.

**What We’re Looking For**

*   A natural connector with a passion for helping people find meaningful relationships.
*   Deep familiarity with dating apps and major social media platforms, especially Instagram.
*   An understanding of U.S. culture, current trends, and social nuances.
*   Exceptional attention to detail, strong organizational skills, and the ability to work independently and efficiently.
*   A self-starter mindset who thrives in a fast-paced, start-up environment.
*   Willingness to work hard and put in the extra time to get the job done
*   Have the ability to identify standout individuals and your instincts for compatibility.

**Perks & Benefits**

*   Compensation: $16.50/hour 
*   Employment type: Part-time
*   Experience level: entry level

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