At <a href="https://himalayas.app/companies/talkspace">Talkspace</a>, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!We are looking for an experienced Care Coordinator to join our Referral Managementteam. This role would be responsible for supporting patients throughout their care journey, monitoring patient engagement, identifying potential barriers to care, and coordinating with <a href="https://himalayas.app/companies/talkspace">Talkspace</a> providers and facilities when patients require additional support or a transition to a higher level of care. We are looking for someone who is highly organized, patient-focused, proactive, comfortable managing multiple patients and priorities, and is passionate about making a meaningful impact and bringing their talents into a “for purpose” space. To work at <a href="https://himalayas.app/companies/talkspace">Talkspace</a>, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.This is a remote position based on Eastern or Central time. <a href="https://himalayas.app/companies/talkspace">Talkspace</a> Headquarters is located in NYC.<h3>What You’ll Do</h3><ul>
<li>Patient Support &amp; Activation</li>
<ul>
<li>Monitor patient lead-up requirements and paperwork to help ensure patients are prepared for their first appointment.</li>
<li>Follow up on outstanding patient requirements and identify barriers that may prevent timely activation.</li>
<li>Ensure patient accounts are activated and ready for care in accordance with established workflows.</li>
<li>Provide patients with clear information regarding next steps, appointments, and care coordination processes.</li>
<li>Respond to patient questions and concerns and ensure appropriate follow-through.</li>
</ul>
<li>Patient Engagement &amp; Care Journey</li>
<ul>
<li>Monitor patients throughout their initial care journey and support continued engagement with care.</li>
<li>Conduct outreach and follow-up activities to monitor patient engagement during the first 30 days of care.</li>
<li>Identify patients who may be at risk of disengagement and take appropriate action to support continued participation in care.</li>
<li>Follow up on missed appointments and coordinate with appropriate internal teams to address barriers to care.</li>
<li>Monitor and help ensure patients are not incorrectly billed for missed first appointments by following established processes and escalating issues as needed.</li>
<li>Maintain accurate and timely documentation of patient outreach, engagement, and follow-up activities.</li>
</ul>
<li>Escalation &amp; Step-Up in Care</li>
<ul>
<li>Support the identification and coordination of patients who may require escalation or transition to a higher level of care.</li>
<li>Coordinate with <a href="https://himalayas.app/companies/talkspace">Talkspace</a> providers and patients to facilitate a safe and smooth transition back to an appropriate UHS facility when additional or higher-level care is needed.</li>
<li>Work with internal stakeholders to identify the appropriate UHS facility based on the patient's needs and circumstances.</li>
<li>Contact UHS facilities to coordinate scheduling and facilitate the transition of care.</li>
<li>Communicate relevant information, next steps, and expectations clearly to patients, providers, and facility stakeholders.</li>
<li>Track outstanding transition activities and ensure timely follow-through through completion.</li>
<li>Escalate complex patient, scheduling, or operational issues to the Care Coordinator Manager or appropriate clinical team members.</li>
</ul>
<li>Team Collaboration</li>
<ul>
<li>Work closely with Care Coordinators, Care Coordinator Managers, providers, and internal operational teams to support patient needs.</li>
<li>Collaborate with <a href="https://himalayas.app/companies/talkspace">Talkspace</a> providers and UHS facility partners to facilitate patient access and continuity of care.</li>
<li>Communicate patient engagement trends, barriers, and operational issues to appropriate team members.</li>
<li>Follow established workflows and contribute feedback and recommendations to improve patient support and care coordination processes.</li>
<li>Participate in team meetings, training, and ongoing process improvement initiatives.</li>
</ul>
<li>Documentation &amp; Quality</li>
<ul>
<li>Maintain accurate, complete, and timely documentation of patient outreach, activation, engagement, and care transitions.</li>
<li>Follow established policies, procedures, and workflows related to patient communication, care coordination, and escalation.</li>
<li>Protect patient confidentiality and handle sensitive patient information in accordance with applicable privacy and compliance requirements.</li>
<li>Support team performance and quality goals by completing assigned outreach and follow-up activities within established timelines.</li>
<li>Identify recurring barriers or issues impacting patient engagement and communicate opportunities for improvement to leadership.</li>
</ul>
<li>Other Responsibilities</li>
<ul>
<li>Performs other related duties as assigned.</li>
<li>Provides operational and patient support to the Care Coordination team as needed.</li>
</ul>
</ul><h3>About You</h3><ul>
<li>High school diploma or equivalent required; associate or bachelor's degree in healthcare, social services, business, or a related field preferred.</li>
<li>1–2 years of experience in care coordination, patient support, customer support, or case management.</li>
<li>Strong written and verbal communication skills, with the ability to communicate effectively with patients, providers, and facility stakeholders.</li>
<li>Strong organizational skills and demonstrated ability to manage multiple patients, tasks, and competing priorities.</li>
<li>Ability to work independently while following established processes and escalating issues appropriately.</li>
<li>Strong attention to detail and commitment to accurate documentation and follow-through.</li>
<li>Strong problem-solving and critical-thinking skills, with the ability to identify barriers and determine appropriate next steps.</li>
<li>Ability to handle sensitive patient interactions with professionalism, empathy, and discretion.</li>
<li>Comfortable working with technology and navigating multiple systems and platforms.</li>
<li>Comfortable working in a fast-paced, evolving environment and adapting to changing priorities.</li>
</ul><h3>Bonus Points</h3><ul>
<li>Experience working directly with patients or members in a healthcare or service-oriented environment preferred.</li>
<li>Experience with healthcare, behavioral health, telehealth, or provider networks preferred.</li>
<li>Familiarity with patient engagement, care transitions, or coordination between levels of care preferred.</li>
</ul><h3>Benefits </h3><ul>
<li>Comprehensive Medical, Dental and Vision plans</li>
<li>Pre-tax benefits: HSA/ FSA</li>
<li>401k Retirement Savings Program with matching up to 4%</li>
<li>Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li>Monthly Wellness Stipend to promote mental and physical self-care</li>
<li>PTO and Remote First Environment</li>
<li>Regular team events, including Wellness Workshops and Team Building Events</li>
<li>Free access to <a href="https://himalayas.app/companies/talkspace">Talkspace</a> products for you and one household member, as well as access to a friends and family discount! </li>
</ul><h3>Compensation</h3>At <a href="https://himalayas.app/companies/talkspace">Talkspace</a>, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.The hourly range for this role is between $20 - $25/hr. Within the range, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. <h3>Why <a href="https://himalayas.app/companies/talkspace">Talkspace</a>? </h3><a href="https://himalayas.app/companies/talkspace">Talkspace</a> is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then <a href="https://himalayas.app/companies/talkspace">Talkspace</a> is the right place for you!<h3>EQUAL OPPORTUNITY EMPLOYER</h3><a href="https://himalayas.app/companies/talkspace">Talkspace</a> welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.Individuals seeking employment at <a href="https://himalayas.app/companies/talkspace">Talkspace</a> are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.How do we define Diversity, Equity, Inclusion, and Belonging at <a href="https://himalayas.app/companies/talkspace">Talkspace</a>? <h3>Diversity</h3>Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.<h3>Equity</h3>Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.<h3>Inclusion</h3>Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.<h3>Belonging</h3>Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.Originally posted on <a href="https://himalayas.app">Himalayas</a>

Care Coordinator

*Must be located in NYC, Chicago, Philadelphia, Tampa, or Dallas Responsibilities:Provides administrative support directly to executives (excluding CEO), exercising confidentiality, tact and diplomacy Uses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc.; may prepare responses to routine correspondence and inquiries Maintains files, records, calendars and diaries; arranges business travel, coordinates meeting arrangements and tracks expenses Works autonomously within established procedures and practices General:Requires breadth and/or depth of skills in a range of processes, procedures and systems. Requires in-depth knowledge of department processes and procedures. Allocates work and provides guidance to team members. Gathers information to solve problems that are escalated from team members Impacts own team and closely related teams; defines and recommend process improvements. Evaluates and communicates job-specific information. Education/Experience: High school diploma or GED required. 10+ years experience required. Experience working with executives required. Location:The role will be remote/home-based, as both leaders the selected individual will support are home-based/remote as well. &#x2022; This role will support 2 leaders; the EVP Global Strategy &amp; Business Development, management committee (C-suite) leader, and the Global Head of Inclusion and Experience (HR).

Executive Assistant

<a href="https://himalayas.app/companies/yugo">Yugo</a> is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, <a href="https://himalayas.app/companies/yugo">Yugo</a> combines innovation, community, and purpose to redefine student living. In the U.S., <a href="https://himalayas.app/companies/yugo">Yugo</a> operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, <a href="https://himalayas.app/companies/yugo">Yugo</a> fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.The Facilities Operations Specialist plays a critical role in supporting operational excellence across the <a href="https://himalayas.app/companies/yugo">Yugo</a> portfolio. This role is designed for a highly skilled facilities professional with regional or multi-site maintenance experience who thrives in fast-paced environments and is willing to travel extensively (up to 90%) to support properties during high-need periods.The Facilities Operations Specialist is a hands-on subject matter expert who partners closely with Area Facilities Managers, site-level teams, and the SVP of Facilities and Development Services to stabilize operations, support turn and move-in readiness, ensure compliance, and elevate maintenance standards across the portfolio. This role balances technical execution with coaching and training, helping develop our on-site <a href="https://himalayas.app/companies/yugo">Yugo</a>ers while ensuring our spaces remain safe, compliant, and welcoming.This role reports to the SVP of Facilities and Development Services and supports an assigned portfolio of properties nationwide.<h3>Here's what you'll be doing!</h3><ul>
<li>Lead by example through exhibiting and reinforcing the <a href="https://himalayas.app/companies/yugo">Yugo</a> Operations culture. </li>
<li>Travel extensively to support properties with facilities operations, staffing gaps, high work-order volume, turn readiness, and operational recovery.</li>
<li>Support work order completion and make-ready execution to ensure service level expectations are met.</li>
<li>Assist with site-level procurement and inventory management, ensuring materials and resources align with budget and operational needs.</li>
<li>Conduct property inspections and reviews related to facilities compliance, including operational permits, life safety systems testing, preventative maintenance schedules, and inspection logs.</li>
<li>Partner with Area Facilities Managers, Regional Managers, and on-site teams to identify gaps and implement corrective action plans.</li>
<li>Provide hands-on technical support across trades, including HVAC diagnostics and repair, plumbing, electrical, and general facilities maintenance.</li>
<li>Support development and upkeep of property-specific O&amp;M plans and preventative maintenance programs</li>
<li>Deliver timely updates to the SVP of Facilities and Development Services identifying risks, challenges, and opportunities observed in the field.</li>
<li>Participate in and support systems training, compliance courses (EPA, OSHA, trade-specific), operations meetings, and company initiatives.</li>
<li>Coach and train on-site maintenance teams to improve technical skill, efficiency, and confidence.</li>
<li>Build strong peer-to-peer relationships with on-site <a href="https://himalayas.app/companies/yugo">Yugo</a>ers to drive accountability and performance.</li>
<li>Collect and analyze data from inspections, reporting, and system workflows to identify trends and improvement opportunities.</li>
<li>Collaborate cross-functionally with Operations, People &amp; Culture, Accounting, Sales, and Marketing to support shared business objectives.</li>
<li>Support turn and move-in preparation by ensuring facilities readiness, materials availability, and execution consistency.</li>
</ul><h3>Requirements</h3>Sound good so far? Here’s what you’ll need to thrive in this role!Education / Experience: • Bachelor’s degree preferred; or equivalent combination of education and experience. • Minimum 3–5 years of facilities or maintenance experience in student housing, multifamily, hospitality, or similar environments. • Regional or multi-site maintenance experience strongly preferred. • Demonstrated ability to work independently while supporting multiple properties and teams.<h3>• EPA III and above type certification</h3>Language Ability: • Ability to read and interpret safety rules, operating manuals, and maintenance instructions. • Ability to write routine reports and correspondence. • Ability to communicate effectively with on-site teams and leadership. • Fluency in English (reading, writing, and speaking).Math Ability: • Ability to calculate percentages, measurements, and basic financial figures. • Ability to take and interpret dimensional measurements. • Ability to use and interpret diagnostic tools including, but not limited to:<ul>
<li>Multimeter</li>
<li>Temperature sensors</li>
<li>Moisture meters</li>
<li>Pressure gauges and HVAC manifold gauges</li>
<li>Water quality testing kits</li>
<li>Mold and lead testing kits</li>
</ul>Reasoning Ability: • Ability to solve practical problems in environments with limited standardization. • Ability to read and interpret architectural, structural, electrical, and plumbing drawings. • Ability to act with discretion and authority in health and safety matters.Computer Skills: • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). • Entrata or equivalent property management systems. • App-based preventative maintenance, inspection, and asset tracking platforms. <h3>Benefits</h3>As part of the <a href="https://himalayas.app/companies/yugo">Yugo</a> team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Here’s a snapshot of what we offer;<ul>
<li>Competitive salary</li>
<li>Generous benefits package! Including health, dental and vision</li>
<li>401k + 4% employer matching</li>
<li>Three weeks of PTO</li>
<li>Paid Wellness Time</li>
<li>11 paid Holidays</li>
<li>Paid Parental Leave</li>
<li>1 Paid Volunteer Day</li>
<li>1 Paid YuDay</li>
<li>Company paid STD, LTD and Life insurance</li>
</ul>At <a href="https://himalayas.app/companies/yugo">Yugo</a>, we believe in creating a culture where everyone belongs and feels empowered to do their best work. If you're looking to make an impact in a people-first environment, apply today!Equal Opportunity EmployerWe are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.Originally posted on <a href="https://himalayas.app">Himalayas</a>

Facilities Operations Specialist

<div>
<h3>Position Description:</h3>
<div>
<a href="https://himalayas.app/companies/tenna">Tenna</a> is searching for a dedicated and experienced Project Coordinator to join our Field ServicesTeam. The ideal candidate will have a background in construction, scheduling expertise, and the ability to thrive in a fast-paced environment while managing multiple projects. As a Project Coordinator, you will be responsible for various tasks, including reviewing expense and timesheet coding, scheduling, managing work orders, providing customer follow-up support, creating and editing implementation plans, auditing asset-to-tracker matches, and handling ad hoc projects. This position offers an opportunity to contribute to the successful execution of customer installations while utilizing your scheduling expertise, and project management capabilities. If you are a proactive, detail-oriented individual who excels in a fast-paced environment – apply now!</div>
<div>
<h3>Why <a href="https://himalayas.app/companies/tenna">Tenna</a>?</h3>
<div>At <a href="https://himalayas.app/companies/tenna">Tenna</a>, we believe the best is right in front of all of us, and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the <a href="https://himalayas.app/companies/tenna">Tenna</a> Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform. Apply now! </div>
</div>
</div><h3>Your Responsibilities:</h3><ul>
<li>Review expense coding to ensure accuracy and compliance with project budgets</li>
<li>Audit all travel and transportation arrangements to ensure they are made according to <a href="https://himalayas.app/companies/tenna">Tenna</a>’s Travel &amp; Expense Policy</li>
<li>Verify and analyze timesheet coding, ensuring proper allocation of labor costs and adherence to company policies</li>
<li>Assist in the development and maintenance of installation project schedules, ensuring tasks are correctly sequenced, and resource allocation is optimized</li>
<li>Coordinate with supporting departments to ensure Mechanics have the hardware and tools to complete onsite work</li>
<li>Coordinate with internal teams to manage work orders, track progress, and ensure the timely completion of projects</li>
<li>Provide excellent customer service and support by following up with customers, addressing inquiries, and coordinating site locations and ATTM (Authorization to Test and Turn On) processes </li>
<li>Edit installation plans, ensuring that all project requirements and milestones are properly documented and communicated</li>
<li>Supports management in optimizing installation schedules. Identifies and coordinates efficiencies based on customers’ locations and timelines</li>
<li>Conduct audits to ensure asset-to-tracker matches are correct, identify discrepancies, and take corrective actions as necessary</li>
<li>Partners with management to ensure trackers are installed on schedule and correctly, per <a href="https://himalayas.app/companies/tenna">Tenna</a> Procedures and Quality Standards</li>
<li>Participates in customer implementation planning meetings to gather necessary details to help plan successful field installations</li>
<li>Collaborate with cross-functional teams to ensure smooth project execution, resolve issues, and optimize processes</li>
<li>Undertake ad hoc projects as assigned, demonstrating flexibility and adaptability to handle diverse responsibilities effectively</li>
<li>Assists the field team with change orders and facilitates the necessary workflows.</li>
<li>Assists with training newly hired team members</li>
</ul><h3>Qualifications:</h3><ul>
<li>4+ years’ experience working in project coordination, dispatching, planning, or logistics-related role</li>
<li>Experience working within construction technology or the industry is an absolute plus.</li>
<li>Proven experience in scheduling and managing multiple projects simultaneously</li>
<li>Proficiency in project management software and tools for scheduling and documentation</li>
<li>Strong experience with Microsoft Excel, Word, and Project is required</li>
<li>Ability to thrive in a fast-paced environment and effectively prioritize tasks to meet deadlines</li>
<li>Strong attention to detail and accuracy. Problem-solving and planning skills are vital</li>
<li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders</li>
<li>Ability to handle ambiguity and work independently with minimal supervision</li>
<li>Strong organizational and multitasking abilities to manage competing priorities</li>
<li>Flexibility and adaptability to respond to changing project needs and priorities</li>
<li>High School diploma/GED required or equivalent work experience</li>
<li>Ability to work within construction site environments, high/low temperatures, and outdoor elements on occasion</li>
<li>A self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude</li>
</ul><h3>What you need to know:</h3><ul>
<li>Full-time opportunity</li>
<li>Location: Remote – Nationwide</li>
<li>Travel is required, up to 10%</li>
<li>Opportunities for personal development within a highly dynamic team</li>
<li>Robust, low-cost benefit packages are offered</li>
<li>Benefit coverage begins on the first date of employment </li>
<li>Dependent Care is offered</li>
<li>401k match</li>
<li>Employee referral bonuses</li>
</ul><div>As an Equal Opportunity Employer, <a href="https://himalayas.app/companies/tenna">Tenna</a> is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.</div>Originally posted on <a href="https://himalayas.app">Himalayas</a>

Project Coordinator

At <a href="https://jobicy.com/company/beyond-finance" target="_blank" rel="noopener">Beyond Finance</a>, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.
While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.
The Role 
Beyond Finance is searching for an office-savvy Payment Operations Associate that will be responsible for performing a variety of clerical tasks within our Business Operations Department. This position will collaborate with the department to assist in helping the client settle as much of their unsecured debt as possible. The Business Operations Department works directly with creditors, agencies and law offices to resolve delinquent accounts to negotiate the best possible savings for each client.
Responsibilities
<ul>
<li>Manage daily settlement pipeline and exception reporting for the payment setup and clearing process.</li>
<li>Communicate with creditors and agencies (on the phone and via email) in order to clear payment exceptions and uncleared payments.</li>
<li>Support the acquisition of required documentation required to successfully remit a payment.</li>
<li>Request proof of payment from collection agencies, creditors, and our third-party payment processor company.</li>
<li>Utilize accumulation of funds banking ledger to determine when funds will be available for the payment remittance and ensure sufficient deposit account balances based on operational need. </li>
<li>Uphold high level of knowledge of departmental functions and activities in order to respond to internal and external inquiries and requests for information and departmental support. </li>
<li>Scan necessary documents and attach them to client accounts in our client relations management system (Salesforce).</li>
<li>Actively multitask with the ability to maintain attention to small details.</li>
<li>Provide support in word processing, typing correspondence and proofreading. </li>
<li>Have the capability to flex-work to manage multiple priorities, meet tight deadlines and manage last-minute changes.</li>
<li>Be responsible for special projects and other assignments as directed by the Business Operations.</li>
<li>Research and accuracy required when handling escalation issues</li>
</ul>
Qualifications: 
<ul>
<li>Undergrad Degree preferred or 3-5 years of experience </li>
<li>Advanced knowledge of Microsoft Word, Excel, PowerPoint, Adobe and Outlook with an ability to learn our systems</li>
<li>Outstanding interpersonal, detail-oriented and problem-solving skills</li>
<li>Positive, Prompt, and Reliable</li>
<li>Salesforce experience preferred </li>
<li>Boast quality customer relations skills and phone etiquette</li>
<li>Ability to work well under pressure and meet deadlines</li>
<li>Proven track record of working cooperatively and effectively with various work styles, levels of management and support staff</li>
<li>Strong verbal and written communication skills</li>
</ul>
#LI-LB2
The base hourly range is listed below.
Hourly Range
$25—$27 USD
Why Join Us?
While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:
<ul>
<li>Considerable employer contributions for health, dental, and vision programs</li>
<li>Generous PTO, paid holidays, and paid parental leave</li>
<li>401(k) matching program</li>
<li>Merit advancement opportunities</li>
<li>Career development &amp; training</li>
</ul>
And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.
Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Payment Operations Associate

<div class="content-intro">
<h3>Company Introduction:</h3>
<a href="https://himalayas.app/companies/airspace">Airspace</a> is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, <a href="https://himalayas.app/companies/airspace">Airspace</a> has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. 
<a href="https://himalayas.app/companies/airspace">Airspace</a> has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. <a href="https://himalayas.app/companies/airspace">Airspace</a> has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. 
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. 
</div><h3>Overview</h3>Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the <a href="https://himalayas.app/companies/airspace">Airspace</a> Operations team and pave the way for a continued path forward as you grow within this company.<h3>Importance of role</h3>The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!<h3>Responsibilities</h3><h3>Operating the <a href="https://himalayas.app/companies/airspace">Airspace</a> Platform </h3><ul>
<li>Set up new orders by adhering to both standard work practices and client-specific SOP instructions</li>
<li>The ability to rapidly move from one critical task to another</li>
<li>Accurately confirm job milestones are completed correctly and on time</li>
<li>Ability to navigate and interpret Airline booking and tracking websites</li>
<li>Following all process and communication standards within multiple platforms</li>
<li>Ability to stay independently informed by reviewing all communications provided throughout the company platforms</li>
</ul><h3>Proactive Customer Updates</h3><ul>
<li>Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.</li>
<li>With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.</li>
</ul><h3>Intuitive Problem Solving</h3><ul>
<li>Ability to update, manage, and/or change airway bills using initial or tenured training.</li>
<li>Ability to source driver coverage for any segment of an order.</li>
<li>Ability to use situational awareness to request or deny additional driver incentives when necessary.</li>
<li>Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.</li>
<li>Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.</li>
</ul>Handling All Inbound and Outbound Communications<ul>
<li>Timely acknowledgment and action of all email, phone and text requests</li>
<li>Expected to consistently meet all minimum metric expectations for phone availability and acceptance</li>
<li>Proper use of the various phone statuses</li>
<li>Adherence to All Hands on Deck and Off-Phones Requests guidelines </li>
<li>Order placement for customers who are unable to place orders via the online portal</li>
<li>Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.</li>
<li>Cross sector phone call resolution</li>
</ul>Maintaining Balanced Level of PerformanceAs an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor. <h3>Compensation</h3><ul>
<li>Hourly Range: $26-$28/hr</li>
<li>High-quality health, vision, and dental care plan options</li>
<li>401K company contribution program</li>
<li>Professional learning and training reimbursements</li>
</ul><div class="content-conclusion">
<h3>Core Values:</h3>
<ul>
<li>
We are One Team. We believe we all accomplish more when we are working together.</li>
<li>
We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.</li>
<li>
We are Passionate. We care deeply about our mission and are not afraid to raise the bar.</li>
<li>
We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.</li>
<li>
We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.</li>
</ul>
<a href="https://himalayas.app/companies/airspace">Airspace</a> is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, <a href="https://himalayas.app/companies/airspace">Airspace</a> participates in the E-Verify program for all locations. 
<div class="c-message_kit__gutter"><div class="c-message_kit__gutter__right"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"><div class="c-message__message_blocks c-message__message_blocks--rich_text"><div class="p-block_kit_renderer"><div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"><div class="p-rich_text_block">
<div class="p-rich_text_section">
A friendly reminder: <a href="https://himalayas.app/companies/airspace">Airspace</a> will only contact candidates from an @airspace.com email, a no-reply notification from , or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at before responding.</div>
<div class="p-rich_text_section">For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.</div>
</div></div></div></div></div></div></div>
</div>Originally posted on <a href="https://himalayas.app">Himalayas</a>

Operations Specialist I (Medical Device)

<div class="content-intro">
<img alt="" width="649">
<hr>
Who is <a href="https://himalayas.app/companies/trace3">Trace3</a>?
<a href="https://himalayas.app/companies/trace3">Trace3</a> is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at <a href="https://himalayas.app/companies/trace3">Trace3</a> embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
<a href="https://himalayas.app/companies/trace3">Trace3</a> is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. 
Ready to discover the possibilities that live in technology?
<h3>Come Join Us!</h3>
Street-Smart- Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover 
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
<h3>Teamwork - Humble, Hungry and Smart
</h3>
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
<h3>JOB SUMMARY:</h3>
Under the general direction of the Sales Operations Manager, the Sales Operations Coordinator will be responsible for reviewing new item records that need to be validated and populating the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Coordinator will assist with backlog review, updating estimated ship dates for open orders and fulfillment.
<h3>SUMMARY OF ESSENTIAL JOB FUNCTIONS:</h3>
<ul>
<li>Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.).</li>
<li>Responsible for quarterly review of all internal item records and completing any necessary revisions.</li>
<li>Provide guidance to internal teams on resolving variances associated with items.</li>
<li>Review, process and fulfill market development fund (MDF) orders.</li>
<li>Daily review of new invoices uploaded to vendor/distributor portals and creation of item fulfillments based on those invoices. </li>
<li>Assist Sales Ops Specialists with weekly backlog review as needed.</li>
<li>Assist with reviewing and processing drop ship orders through the ERP Platform in a timely manner when backup coverage is needed.</li>
<li>Problem-solve discrepancies and provide recommended solutions. </li>
<li>Perform other duties as assigned.</li>
</ul>
<h3>REQUIRED SKILLS AND EXPERIENCE:</h3>
<ul>
<li>High school diploma or equivalent (Bachelor’s Degree preferred).</li>
<li>Strong Microsoft Excel skills.</li>
<li>Excellent interpersonal communication skills required for interacting with employees, vendors and clients.</li>
<li>Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.</li>
<li>Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.</li>
<li>Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.</li>
</ul>
<div class="content-pay-transparency"><div class="pay-input">
<div class="description">Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.</div>
<div class="title">Estimated Pay Range</div>
<div class="pay-range">$23—$24 USD</div>
</div></div>
<div class="content-conclusion">
<hr>
<h3>The Perks</h3>
<ul>
<li>Comprehensive medical, dental and vision plans for you and your dependents</li>
<li>401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability</li>
<li>Competitive Compensation</li>
<li>Training and development programs</li>
<li>Major offices stocked with snacks and beverages</li>
<li>Collaborative and cool culture</li>
<li>Work-life balance and generous paid time off</li>
</ul>
<h3>Our Commitment</h3>
At the core of <a href="https://himalayas.app/companies/trace3">Trace3</a>'s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, <a href="https://himalayas.app/companies/trace3">Trace3</a> bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email .
***To all recruitment agencies: <a href="https://himalayas.app/companies/trace3">Trace3</a> does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, <a href="https://himalayas.app/companies/trace3">Trace3</a> employees or any other company location. <a href="https://himalayas.app/companies/trace3">Trace3</a> is not responsible for any fees related to unsolicited resumes/CVs.
</div>
</div>Originally posted on <a href="https://himalayas.app">Himalayas</a>

Sales Operations Coordinator (TEMP)

Position Details Position Information Banner Position Number R10945 Position Title Operations Admin and Funding Navigator Classification Title MURC-Finance Specialist, Other Department VP for Executive Affairs Summary - RC1060SL Job Description Job Summary: This is a full-time remote position. The West Virginia Grant Resource Centers assist local government and other eligible applicants with grant identification, writing, and submission &#x2013; to develop a stronger grant capacity ecosystem. The focus is on the pre-award process to help communities, not-for-profit organizations, and other eligible applicants identify funding opportunities, put together competitive proposals, and submit complete application packages. The Grant Centers are looking for an Operations Admin and Funding Navigator with proven ability to work on several projects at once on tight deadlines; understand technical writing, deadlines, and grant eligibility criteria; use creative problem-solving; assist with travel and reimbursement processes; and perform research and data entry. Strong written and oral communication and research skills and a professional, team-oriented mentality are a must. Some travel is required. This is a grant-funded position. Duties And Responsibilities: <ul><li>Identify and interpret relevant funding opportunities for client projects</li><li>Draft outlines, overviews, and/or checklists of relevant funding opportunities</li><li>Compile research on articles, data tools, and other sources to support grant proposals</li><li>Design and distribute surveys related to proposal-development capacity across industries</li><li>Create materials for an online resource lab</li><li>Maintain meeting records, project files, and other documentation needed for project management and reporting</li><li>Support staff with logistics planning with booking venues, coordinating staff travel and assisting with travel settlements</li><li>Support the Director and PI with tracking project expenses and outcomes and drafting reports based on project progress and survey results</li><li>Assist with the development of proposals, including letters of support/commitment; summaries of notices of funding opportunities/broad agency announcements/request for proposals/funding opportunity announcements; letters of intent; and other written correspondence</li><li>Other duties as assigned by the Director or PI. </li></ul>Location OTHR - Other Off-Campus Location Salary Range Salary is commensurate upon education, experience and internal equity Required Qualifications Education A Bachelor&#x2019;s Degree is required. Experience Grant writing experience is preferred. Experience in financial record keeping/processes/Banner a plus. Preferred Qualifications Education A bachelor&#x2019;s degree in communications, English, Journalism or similar field is preferred. Preferred skills for this position also include previous grant writing, budgeting, and reporting experience, excellent written and verbal expression. In addition, experience with creating surveys, interpreting and presenting data, and project management is a plus. Candidates with a connection to the region are preferred. Experience Posting Detail Information Posting Number MR0918 Open Date 10/02/2026 Close Date Open Until Filled Yes Special Instructions Summary Supplemental Questions Required fields are indicated with an asterisk (*). <ul><li>* Do you have a bachelor&apos;s degree?</li><ul><li>Yes</li><li>No </li></ul></ul>Applicant Documents Required Documents <ul><li>Resume</li><li>Cover Letter </li></ul>Optional Documents

Operations Admin and Funding Navigator

About IGL Logistics Inc. IGL Logistics is a full-service freight, warehousing, and supply-chain provider, moving goods for businesses across domestic and international markets. Our reputation comes from getting the fundamentals right: shipments that arrive on time, communication that&apos;s clear, and a team customers can count on to follow through. A lot of this industry feels transactional. We don&apos;t work that way. Our approach is logistics built around you. Our work goes beyond moving freight. Every shipment is a commitment, and we treat it that way. Our customers count on us to catch problems before they become disruptions, keep their operations on schedule, and work like part of their team instead of one more vendor on a spreadsheet. That standard starts with our people, and with the systems and processes that support them. As we grow across multiple locations, we&apos;re investing in clear procedures, well-trained teams, and tools that work the way they should. We hire people who take ownership, look for solutions, communicate clearly, and do things the right way even when no one&apos;s watching. Four things define how we work: we do the right thing, we make it clear and simple, we&apos;re genuine with the people we work with and we execute with precision. That&apos;s what logistics built around you looks like from the inside too. Come build it with us. Operations Administrative Assistant Position Summary We&apos;re looking for an organized, tech-minded Operations Administrative Assistant to support our Operations team. This is a fully remote position that reports directly to the Director of Operations. This position supports our warehouse operations in Charlotte, Forest City, Phoenix, El Paso, and Austin, along with our Domestic and International Operations teams. The main focus is standardizing how work gets done, documented, taught, and measured across the company. You&apos;ll design and manage standard operating procedures for our operating platforms, train team members to use those tools well, and help automate as much as possible, from daily operational activity through customer invoicing. The right candidate likes building structure, explains things clearly, and gets satisfaction from making processes run better. Key Responsibilities Operations and Administrative Support <ul><li>Provide day-to-day administrative and coordination support to the Director of Operations and the broader Operations team.</li><li>Support warehouse operations in Charlotte, Forest City, Phoenix, El Paso, and Austin, along with Domestic and International Operations.</li><li>Coordinate operational priorities, follow-ups, documentation, meetings, action items, and communication across departments.</li><li>Maintain organized operational records, shared files, forms, templates, contact lists, and recurring reports.</li><li>Assist with customer and shipment documentation, data entry, billing support, and issue follow-up as assigned. </li></ul>SOP Development and Administration <ul><li>Design, document, maintain, and manage standard operating procedures for operational activities and systems.</li><li>Work with subject-matter experts to turn current processes into clear, practical, repeatable instructions.</li><li>Set up document standards, version controls, review schedules, and approval processes for SOPs and job aids.</li><li>Identify process gaps, duplicated work, inconsistent practices, and opportunities to improve accuracy and efficiency.</li><li>Monitor adoption of approved procedures and coordinate updates when workflows, customer requirements, or systems change. </li></ul>Systems Training and Workflow Automation <ul><li>Support the administration and day-to-day use of Velocity WMS, WorldTrak TMS, GoHighLevel CRM, and other operational platforms.</li><li>Create user guides, checklists, process maps, and training materials that help employees learn and use each platform consistently.</li><li>Coordinate new-hire and refresher training, track completion, and confirm user proficiency.</li><li>Partner with Operations, Finance, Sales, and system resources to improve workflows and data handoffs from operational execution through invoicing.</li><li>Identify, test, document, and implement automation opportunities that reduce manual work, improve visibility, and strengthen billing accuracy.</li><li>Maintain user-access records and escalate system, workflow, or data-quality issues to the right owner. </li></ul>Reporting and Continuous Improvement <ul><li>Compile operational information and prepare routine reports, trackers, dashboards, and management updates.</li><li>Follow up on incomplete tasks, missing documentation, system exceptions, and invoicing dependencies.</li><li>Support audits of process compliance, system usage, data accuracy, and SOP effectiveness.</li><li>Recommend practical improvements based on recurring issues, employee feedback, and operating results.</li><li>Assist with special projects and other operational priorities assigned by the Director of Operations.</li><li>Perform other duties as assigned. </li></ul>Minimum Qualifications <ul><li>Two or more years of experience in administrative support, operations coordination, logistics, warehousing, transportation, or a related environment.</li><li>Strong written communication skills and the ability to create clear procedures, instructions, and training materials.</li><li>Strong organizational skills, attention to detail, and the ability to manage multiple priorities across several teams and locations.</li><li>Comfort learning business software, troubleshooting basic user issues, and helping others adopt new processes.</li><li>Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.</li><li>Sound professional judgment when handling customer, employee, operational, and financial information. </li></ul>Preferred Qualifications These are helpful but not required: <ul><li>Experience with a warehouse management system, transportation management system, CRM, ERP, or invoicing workflow.</li><li>Experience writing SOPs, running training, improving processes, or supporting workflow automation.</li><li>Familiarity with domestic transportation, international freight forwarding, or multi-site warehouse operations.</li><li>Associate or bachelor&apos;s degree in Business, Logistics, Supply Chain, or a related field. </li></ul>Key Competencies <ul><li>Organization and follow-through</li><li>Process documentation and attention to detail</li><li>Technology aptitude and continuous learning</li><li>Clear communication and employee support</li><li>Problem solving and process improvement</li><li>Collaboration across locations and departments</li><li>Confidentiality, reliability, and professional judgment </li></ul>Work Environment <ul><li>This is a remote position. Candidates who live near one of our locations (Charlotte, Forest City, Phoenix, El Paso, or Austin) may be required to come on site.</li><li>Must have a reliable high-speed internet connection and a quiet, dedicated workspace.</li><li>Regular use of a computer, telephone, email, Microsoft Teams, and operational platforms (WMS, TMS, CRM).</li><li>Regular virtual coordination with teams across multiple locations and time zones.</li><li>Must be available during core business hours, which may vary across time zones.</li><li>Must be able to manage competing deadlines and changing priorities. </li></ul>Performance Expectations The Successful Candidate Will Be Expected To <ul><li>Build and maintain a current, organized library of SOPs and training materials.</li><li>Help increase consistent use of our operating platforms across all locations.</li><li>Find and support automation that reduces manual work and improves billing accuracy.</li><li>Follow through on open items, missing documentation, and system exceptions.</li><li>Deliver accurate, timely reports and updates to the Director of Operations.</li><li>Protect confidential customer, employee, operational, and financial information.</li><li>Contribute to a positive, collaborative, service-focused work environment. </li></ul>Why Join IGL Logistics IGL is a growing multi-location company, and this role sits at the center of how our teams work. You&apos;ll have a direct hand in improving processes, helping employees get more out of their systems, and building processes that grow with us and support customer service, accuracy, and company growth. Benefits (After 90-day Probationary Period) <ul><li>Health &amp; Ancillary Insurance</li><li>Paid Time Off &amp; 6 Paid Holidays</li><li>401K </li></ul>Full-time, salaried role. Compensation ranges from $47,000 to $55,000 annually, depending on experience.

Operations Administrative Assistant

<h3>About <a href="https://jobicy.com/company/solace" target="_blank" rel="noopener">Solace</a></h3>
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement <a href="https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&amp;leadSource=uverify+wall" rel="nofollow ugc noopener" target="_blank">here</a>.

<h3>About the Role</h3>
We’re looking for an Executive Assistant to provide dedicated support to senior executives across Solace’s leadership team, including C-suite leaders and Vice Presidents, specifically within our Finance Department. This role is a strategic partner responsible for enabling executives to operate efficiently, stay focused on high-impact priorities, and maintain strong operational cadence across the organization.
You’ll manage complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting leadership events, offsites, and cross-functional initiatives. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale.
<h3>What You’ll Do</h3>
<ul>
<li>
Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value.
</li>
<li>
Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.
</li>
<li>
Support the planning and execution of leadership meetings, team offsites, and large-scale company events.
</li>
<li>
Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.
</li>
<li>
Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence.
</li>
<li>
Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders.
</li>
<li>
Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.
</li>
<li>
Support leadership operating cadence (staff meetings, business reviews, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through.
</li>
<li>
Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness.
</li>
<li>
Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.
</li>
<li>
Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.
</li>
</ul>
<h3>What We’re Looking For</h3>
<ul>
<li>
5+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment.
</li>
<li>
Experience working with a fintech startup or financial firm. 
</li>
<li>
Exceptional calendar management, prioritization, and organizational skills.
</li>
<li>
Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging.
</li>
<li>
Demonstrated judgment, professionalism, and ability to handle highly confidential information.
</li>
<li>
Excellent project management skills with a strong bias toward execution and follow-through.
</li>
<li>
Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.
</li>
<li>
Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.
</li>
<li>
High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.
</li>
</ul>
<h3>Bonus Points</h3>
<ul>
<li>
Background in startups, healthcare, technology, finance or complex operational environments.
</li>
<li>
Finance-focused Executive Assistant support for Finance C-suite leaders (like a CFO) and Vice Presidents. 
</li>
</ul>
Applicants must be based in the United States.

Up for the Challenge? 
We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or <a href="http://ashbyhq.com" rel="nofollow ugc noopener" target="_blank">ashbyhq.com</a>. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

<h3>About <a href="https://jobicy.com/company/elevenlabs" target="_blank" rel="noopener">ElevenLabs</a></h3>
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
<ul>
<li>
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
</li>
<li>
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
</li>
<li>
ElevenAPI gives developers access to our leading AI audio foundational models.
</li>
</ul>
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

<h3>How we work</h3>
<ul>
<li>
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
</li>
<li>
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
</li>
<li>
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
</li>
<li>
Excellence everywhere: Everything we do should match the quality of our AI models.
</li>
<li>
Global team: We prioritize your talent, not your location.
</li>
</ul>
<h3>What we offer</h3>
<ul>
<li>
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
</li>
<li>
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
</li>
<li>
Learning &amp; development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
</li>
<li>
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
</li>
<li>
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
</li>
<li>
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
</li>
</ul>
About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.
You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.

In this role, you will:
<ul>
<li>
Own calendars and time allocation for revenue leadership team, making trade-off calls independently against stated priorities
</li>
<li>
Prepare executives for every meeting: pre-reads, context, and the decision needed - including board and investor sessions
</li>
<li>
Capture actions out of meetings and chase them to completion
</li>
<li>
Triage executive inboxes and draft correspondence 
</li>
<li>
Automate the mechanical parts of the role - briefing prep, triage, scheduling, recurring reporting
</li>
<li>
Run discrete projects: board logistics, executive travel, offsites, and the revenue team's operating cadence
</li>
</ul>
Requirements
<ul>
<li>
Experience supporting multiple senior executives in a high-velocity environment
</li>
<li>
Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
</li>
<li>
Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
</li>
<li>
Proven judgment and problem-solving skills
</li>
<li>
Fluency with AI tools and a track record of automating your own work - come ready to show what you've built
</li>
<li>
High emotional intelligence and discretion - trusted with sensitive information
</li>
<li>
Fluency in English 
</li>
</ul>
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Executive Assistant - Revenue

About Engine Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 38,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine&apos;s infrastructure. One system powers business travel, group travel, human agents, and AI agents. That work has earned recognition as one of Fast Company&apos;s Best Workplaces for Innovators (2025), TravelTech&apos;s Reservation Platform of the Year (2026), and one of Built In&apos;s Best Places to Work (2020&#x2013;2026). We&apos;re looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar. Come outpace the ordinary and build the future of travel with us. About the Role We are expanding our Senior Leadership Team and looking for a proactive, highly adaptable Executive Assistant to join our team. In this role, your primary mission is to empower our senior leaders to achieve their strategic goals and OKRs. You will work closely with a supportive, ego-free leadership team and an exceptionally collaborative EA group. This is a remote position with up to 25% travel for executive offsites, leadership meetings, and team events. If you thrive in fast-paced startup environments, value transparent communication, and excel at problem-solving, this role offers direct impact and clear paths for career growth. What You&apos;ll Do Executive Support &amp; Strategic Operations <ul><li>Direct-level support to executive leadership, ensuring seamlessly managed calendars, shifting priorities, and complex logistics across multiple time zones.</li><li>Partner closely with leadership during Senior Leadership Team meetings, contributing directly and maintaining visibility on key business initiatives.</li><li>Serve as a central connector across departments to facilitate cross-functional communication and strategic alignment.</li><li>Coordinate executive travel, prepare meeting agendas, and support the planning of team events and leadership onsites. </li></ul>EA Team Collaboration <ul><li>Work closely with our close-knit 5-person EA team (Manager, Senior EA, EA, and Associate) to maintain operational consistency and shared coverage.</li><li>Solve problems resourcefully by referencing internal documentation and leveraging team insights before escalating questions. </li></ul>Who You Are <ul><li>Startup Experience: Background working in fast-paced, high-growth startup environments.</li><li>Adaptability &amp; Resilience: Demonstrated ability to handle changing requirements and pivot gracefully.</li><li>Resourcefulness &amp; Detail-Orientation: A proactive problem-solver who asks clarifying questions upfront and consults existing resources independently.</li><li>Communication &amp; Availability: High responsiveness for urgent requests and comfort navigating multi-timezone scheduling.</li><li>Tech Stack Proficiency: Skilled in Google Workspace and Slack.</li><li>Travel Flexibility: Ability to travel up to 25% for ELT onsites and corporate events. </li></ul>Compensation Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, all roles receive equity. Depending on the role, total compensation may also include an annual bonus. Your recruiter will share your complete compensation package as you move through the process. Base Pay Range $88,400&#x2014;$122,300 USD The Engine Edge: Perks &amp; Compensation We believe in rewarding great work with great benefits: <ul><li>Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.</li><li>Benefits: Check out our full list at engine.com/culture </li><li>Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we&apos;ll make sure you have what you need to succeed. </li></ul>Perks and benefits may vary based on employment type, location, and more

Position Summary The Reed Smith Business Center is a 24/7 document production department. This position is responsible for the accurate completion of work submitted to the department from offices throughout the Firm. Responsibilities include an array of administrative support such as word processing, data entry, and other general clerical work. The essential functions listed below are not exhaustive and may be changed from time to time as necessary. Job Duties And Responsibilities <ul><li>Creating and formatting documents from hand written or marked-up documents, via pdf or audio format including, but not limited to, memos, letters, charts, check requests, briefs, pleadings, agreements, deeds, leases, benefit plans, and other documents.</li><li>Creating and formatting Excel spreadsheets, PowerPoint presentations, Table of Authorities (TOA), and Table of Contents (TOC).</li><li>Revising previously created documents, spreadsheets, and presentations.</li><li>Accurate entering of timekeeper time entry into the accounting system as requested.</li><li>Receiving and distributing electronic faxes.</li><li>Database entry, editing, sorting, and reporting.</li><li>Scanning and saving documents to Digital File, as well as using Adobe Acrobat and other file formats such as tif, gif, and jpg.</li><li>Updating contact lists.</li><li>Creating electronic books\manuals using Adobe Acrobat.</li><li>Transcribing digital dictation using various applications. </li></ul>Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: High School diploma or its equivalent. College-level classes or business school preferred. Experience: Two years experience with Microsoft Word applications. Experience with Excel and PowerPoint preferred. Knowledge of Mandarin, French and/or German is a plus. Skills: <ul><li>Please Note: Selected candidates will be required to take online clerical tests for Microsoft Word, Microsoft Excel and Typing.</li><li>Strong typing (80 wpm), formatting and proofreading skills, attention to detail, and ability to work independently. Excellent knowledge and usage of Microsoft Office. Must be able to decipher various handwriting styles. Requires high level of concentration to work on lengthy documents. Demonstrated ability to produce accurate work product and meet deadlines. An ability to understand and follow specific and detailed instructions. </li></ul>Additional Information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential Job Functions <ul><li>Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.</li><li>Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.</li><li>Ability to communicate effectively.</li><li>Ability to work extended hours/firm holidays as required to meet project, client, or business needs. </li></ul>Working conditions Works remotely. Occasionally called upon to work hours in excess of your normal daily sche This is a non-exempt position. The hourly wage range for this role is $19.71 to $29.67 per hour, with an estimated annual compensation range of $41,000 to $58,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. <ul><li>Pittsburgh, Miami, Houston, Dallas, Atlanta &#x2013; $19.71&#x2013;$24.52 per hour (approximately $41,000&#x2013;$51,000 annually based on expected hours)</li><li>Chicago &#x2013; $25.82&#x2013;$29.67 per hour (approximately $47,000&#x2013;$54,000 annually based on expected hours)</li><li>Philadelphia &#x2013; $22.60&#x2013;$25.96 per hour (approximately $47,000&#x2013;$54,000 annually based on expected hours)</li><li>Washington, DC &#x2013; $24.04&#x2013;$27.88 per hour (approximately $50,000&#x2013;$58,000 annually based on expected hours) </li></ul>Available Shifts: Shift 1: Sunday&#x2013;Thursday, 9:00 p.m.&#x2013;5:30 a.m. ET Shift 2: Tuesday&#x2013;Saturday, 7:00 p.m.&#x2013;3:30 a.m. ET Pay ranges This is a non-exempt position. The hourly wage range for this role is $19.71 to $29.67 per hour, with an estimated annual compensation range of $41,000 to $58,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. <ul><li>Pittsburgh, Miami, Houston, Dallas, Atlanta &#x2013; $19.71&#x2013;$24.52 per hour (approximately $41,000&#x2013;$51,000 annually based on expected hours)</li><li>Chicago &#x2013; $25.82&#x2013;$29.67 per hour (approximately $47,000&#x2013;$54,000 annually based on expected hours)</li><li>Philadelphia &#x2013; $22.60&#x2013;$25.96 per hour (approximately $47,000&#x2013;$54,000 annually based on expected hours)</li><li>Washington, DC &#x2013; $24.04&#x2013;$27.88 per hour (approximately $50,000&#x2013;$58,000 annually based on expected hours) </li></ul>Available Shifts: Shift 1: Sunday&#x2013;Thursday, 9:00 p.m.&#x2013;5:30 a.m. ET Shift 2: Tuesday&#x2013;Saturday, 7:00 p.m.&#x2013;3:30 a.m. ET Employee Benefits Overview Our comprehensive benefits package includes: <ul><li>401(k) Retirement Plan</li><li>Medical Insurance</li><li>Health Savings Account (HSA)</li><li>Virtual Health Services</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Accident Insurance</li><li>Hospital Indemnity Insurance</li><li>Critical Illness Insurance</li><li>Life Insurance</li><li>Short-Term Disability Coverage</li><li>Long-Term Disability Coverage</li><li>Flexible Spending Accounts (FSA)</li><li>Lyra Health Employee Assistance Program (EAP)</li><li>Paid Family Leave (for eligible Exempt and Non-Exempt staff)</li><li>Transportation Benefit</li><li>Back-up Child Care Services</li><li>College Coach Program</li><li>Pet Insurance</li><li>Paid Sick Time (for Exempt staff)</li><li>Paid Time Off (available to all full-time, non-temporary employees) </li></ul>Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork &amp; Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Business Center Specialist

About <a href="https://jobicy.com/company/fastspring" target="_blank" rel="noopener">FastSpring</a>:
FastSpring is how AI, SaaS, gaming, software, and digital product companies sell online in more places around the world. We handle all payment needs from checkout to taxes so you can go farther faster. 
Founded in 2005, we are a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast, Dublin, Halifax, and Singapore.
Payment Operations Specialist, Technical Operations
Department: Payment Operations | Location: Remote — United States | Reports To: Senior Manager, Payment Operations
Position Overview: 
The Payment Operations Specialist, Technical Operations supports daily payment operations across multiple processors and regions for FastSpring's network of more than 2,500 sellers. The role pairs hands-on operational work — chargeback and PayPal dispute support, issue investigation, and seller-facing resolution — with technical operations analytics across five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support. It is an entry-to-early-career position for someone curious about how payments work, comfortable in a spreadsheet, and inclined to chase down a number that looks wrong.
Within a year, this person should own recurring analysis in at least one of those five areas, handle disputes independently, and be the person others ask when a number doesn't reconcile — a path that leads toward senior payment operations, payments analytics, or risk and fraud. Payments is a field you learn by doing, and we welcome candidates from varied backgrounds and career paths; curiosity and analytical instinct matter more here than a specific résumé.
Responsibilities &amp; Goals:
<ul>
<li>Support chargeback and PayPal dispute workflows — case review, evidence gathering, and representment preparation under guidance from senior team members — and coordinate with sellers and internal teams to collect supporting documentation.</li>
<li>Monitor chargeback volumes, win rates, and fraud ratios against card network thresholds by seller, processor, and MID, and analyze disputes by reason code, product, and geography to separate fraud from service or billing causes.</li>
<li>Investigate Tier I–II payment inquiries involving authorizations, declines, settlements, refunds, disputes, or processor behavior; escalate complex cases and maintain clear handoff notes, including for weekend coverage.</li>
<li>Track authorization approval and decline rates across processors, regions, and payment methods, breaking declines down by response code and category to pinpoint where approvals are being lost.</li>
<li>Normalize payment data across sources — processor response codes, decline and chargeback categories, and reporting definitions — and run routine data-quality checks so figures from different systems are comparable.</li>
<li>Track what payments actually cost by processor and region — interchange, scheme fees, acquirer markup, FX, and dispute fees — and check processor invoices and fee statements against expected rates, flagging anomalies or misapplied pricing.</li>
<li>Support daily and monthly reconciliation across platform records, processor reports, and bank statements, investigating unmatched items and contributing to the reporting and SOPs that surface payment performance, cost, and dispute trends across the organization.</li>
</ul>
Experience &amp; Qualifications:
<ul>
<li>1+ years of experience in payment operations, chargebacks, risk operations, customer support operations, finance operations, ecommerce operations, or a related field; experience in SaaS, digital goods, ecommerce, fintech, marketplace, or subscription businesses is a plus.</li>
<li>Basic understanding of card payments, payment processors, PayPal, refunds, disputes, or the chargeback lifecycle; hands-on experience and exposure to merchant-of-record environments are preferred but not required.</li>
<li>Comfort working with data, dashboards, spreadsheets, and exported reports — able to pull a data set apart, summarize it, and tell when the result looks wrong.</li>
<li>Curiosity about why a number moved and the persistence to find out, paired with strong attention to detail and a clear sense of accountability.</li>
<li>Strong organizational skills and the ability to manage multiple tasks across systems and queues while following documented processes accurately.</li>
<li>Clear written and verbal communication, including the ability to ask good questions and document work carefully enough for someone else to pick it up.</li>
<li>Willingness and ability to work a schedule that includes weekends, with two weekdays off.</li>
</ul>
Technology &amp; Systems:
<ul>
<li>Comfortable in spreadsheets (Excel or Google Sheets); familiarity with reporting or BI tools such as Looker, Tableau, or Power BI is preferred.</li>
<li>Exposure to SQL, Python, APIs, or observability tools — or a genuine appetite to learn them.</li>
<li>Experience using AI tools such as Claude or ChatGPT to assist with documentation, data cleanup, research, and workflow improvement.</li>
<li>Familiarity with processor portals, settlement files, or other reconciliation and accounting-adjacent workflows is a plus; we expect these tools to be learned on the job rather than mastered on arrival.</li>
</ul>
Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees. 
Estimated Base Pay Range
$63,570—$63,570 USD
About the Company:
FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.
AI Transparency Statement:
FastSpring may utilize artificial intelligence (AI) or automated tools during portions of the recruitment process to assist with operational and administrative activities, including candidate communications, scheduling, application organization, and interview documentation. These tools are designed to support efficiency and consistency within the hiring process. AI systems are not used as the sole determinant of hiring outcomes, and all employment decisions are made by qualified human reviewers. We are committed to responsible and fair hiring practices and continue to evaluate our use of technology accordingly.

Payment Operations Specialist, Technical Operations

About <a href="https://jobicy.com/company/waymark" target="_blank" rel="noopener">Waymark</a>
Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most. 
Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team. 
<ul>
<li>We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology. </li>
<li>We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions. </li>
<li>We experiment to improve, actively seeking data to inform decisions and to assess our own performance. </li>
<li>We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results.</li>
</ul>
If this vision resonates with you, we hope you consider bringing your creativity, your energy, your curiosity to Waymark.
About the Role
The Business Operations Director &amp; Chief of Staff is a senior contributor responsible for how Waymark plans, communicates, and operates as a company. Reporting directly to the Head of Operations and working closely with the CEO and Executive Leadership Team, this leader owns three interconnected mandates: the company's strategic planning and management system, company and internal communications, and the development of the business processes that keep a scaling organization coordinated and accountable.
This role blends the altitude of a strategy leader with the hands-on execution of an operator. You will run the top-level goal-setting processes through which the company sets direction — including company-level planning and performance reviews — and the communications through which that direction reaches every employee. You will design and continuously improve the operating infrastructure the company runs on, from decision-making frameworks to cross-functional workflows. And as a trusted thought partner and proxy for executive leadership, you will take on the ambiguous, high-stakes problems that don't fit neatly within any single function.
<h3>Responsibilities</h3>
<ul>
<li>Strategic Planning &amp; Management</li>
<ul>
<li>Own the company's strategic planning system: refreshing the multi year strategic vision; translating company strategy into clear goals, priorities, and resource allocation decisions; designing and running company-level annual and quarterly planning cycles, rolling up department-level roadmaps and driving key prioritization decisions.</li>
<li>Drive the OKR / goal-setting process end to end — objective setting, results consolidation, progress monitoring, and corrective action — ensuring clarity, consistency, and accountability across all teams.</li>
<li>Run the executive operating rhythm: leadership team meeting cadence and agendas, decision tracking, quarterly business reviews, and executive offsites.</li>
<li>Provide executive leadership with insight and analysis on company performance, surfacing risks, trade-offs, and recommendations to inform key decisions.</li>
<li>Serve as a versatile utility player for the executive team: lead high-priority cross-functional initiatives and special projects, bringing structure and momentum to ambiguous problem spaces critical to Waymark's growth.</li>
</ul>
<li>Company &amp; Internal Communications</li>
<ul>
<li>Own the company's internal communications strategy and calendar, ensuring employees understand company direction, priorities, progress, and key decisions.</li>
<li>Plan and produce all-company meetings, leadership communications, and company events — narrative, content, and logistics.</li>
<li>Draft and edit high-stakes executive communications: company-wide announcements, strategy narratives, decision memos, and executive presentations.</li>
<li>Co-lead the development of board narrative / decks for quarterly meetings.</li>
<li>Act as a conduit between the executive team and the broader organization — cascading decisions and strategic direction downward and channeling feedback, questions, and early signals of misalignment upward.</li>
<li>Ensure follow-through on decisions and commitments made in executive forums, routing actions to the right owners and driving them to closure.</li>
</ul>
<li>Business Process Development</li>
<ul>
<li>Design, implement, and continuously improve the core operating processes that keep the company coordinated as it scales — planning, reporting, decision-making, administration, and cross-functional coordination workflows.</li>
<li>Own the company's decision-making infrastructure, including decision-memo process, approval workflows, and vendor and procurement review, in partnership with Partnerships, Finance, Legal, and Security.</li>
<li>Identify organizational friction, process gaps, and duplicated effort; partner with functional leaders to redesign workflows and clarify ownership.</li>
<li>Sustain and improve the company's collaboration processes and tooling to maximize productivity and coordination across teams, including thoughtful adoption of AI tools.</li>
<li>Build lightweight systems for planning, reporting, and accountability that scale with the company without adding unnecessary process.</li>
</ul>
</ul>
<h3>Required Qualifications</h3>
<ul>
<li>Experience: 7+ years in business operations, chief of staff, strategy, or consulting roles with direct healthcare experience; demonstrated success operating at the executive level in a fast-paced, high-growth environment; expert-level proficiency with PowerPoint deck creation and Excel modeling.</li>
<li>Strategic Planning: Hands-on experience designing and running company-level planning processes — annual/quarterly planning, OKRs or equivalent goal frameworks, and performance management rhythms.</li>
<li>Communication: Exceptional written and verbal communication, including executive memos, decks, and company-wide communications; able to quickly distill complex concepts into clear, compelling narratives for executive and all-employee audiences.</li>
<li>Process &amp; Systems Thinking: Track record of designing and implementing business processes, operating cadences, and decision frameworks that improve organizational execution.</li>
<li>Analytical Rigor: Financial and operational modeling skills, combining data-driven analysis with sound business intuition to pressure-test decisions on contracting, budgeting, and strategy.</li>
<li>Influence &amp; Judgment: Ability to influence without authority, build trusted relationships across all levels, and handle confidential information with discretion; entrepreneurial self-starter who delivers results without waiting for direction.</li>
</ul>
<h3>Preferred Qualifications</h3>
<ul>
<li>Passion for improving care for Medicaid patients.</li>
<li>Healthcare experience in value-based care and/or tech-enabled care delivery. </li>
<li>Comfort with a range of collaboration tools (Slack, Jira, Confluence, Asana, HubSpot/Salesforce CRM, Jotform, Google Workspace) and proficiency with AI tools.</li>
<li>San Francisco–based preferred</li>
</ul>
Hiring Range
US Employees in San Francisco/Bay Area, New York City - $160,000 - $229,000
US Employees in Boston, Los Angeles, Seattle, Washington DC - $147,000 - $211,000
US Employees in Arlington, Denver, San Diego, Sacramento - $141,000 - $201,000
US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $128,000 - $183,000
US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $124,000 - $177,000
In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:
Stock Options: Opportunity to invest in the company’s growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.
Offer of employment is contingent upon successful completion of a background check. Employment history and advance degree verification (when applicable) are included as part of the standard background check process. 
Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Business Operations & Chief of Staff

<h3>Part-Time Career Coach (Flexible, Paid Workshop + Upside)</h3><h3>About <a href="https://himalayas.app/companies/coursecareers">CourseCareers</a>
</h3><a href="https://himalayas.app/companies/coursecareers">CourseCareers</a> is an online education platform that helps people launch new careers without a college degree or prior experience.We work with industry professionals to create job-focused courses that teach practical, employer-aligned skills in technology, business, trades, and operations. Our students are career changers looking for realistic, entry-level opportunities — and coaching helps bridge the gap between coursework and landing the job.<h3>About the Role</h3>We’re looking for part-time Career Coaches to support students through live workshops and optional 1:1 coaching.This is not a traditional employment role and not a guaranteed-income position. It’s a flexible, paid opportunity best suited for professionals who want to mentor, teach, and build a small coaching practice on the side — with upside if students choose to work with you.<h3>How This Role Actually Works</h3><ul>
<li>You host a live, one-hour workshop (seminar-style) for students</li>
<li>You are paid $50 for your workshop + Private business you acquire </li>
<li>Ability to receive exclusive coaching offers if you prove your abilities</li>
<li>Workshops are used to provide value, answer questions, and showcase your expertise</li>
<li>If students choose to book you for 1:1 coaching, you keep the coaching revenue</li>
<li>You set your own availability and working hours</li>
</ul>There is no requirement to convert students, workshops are paid regardless, but conversion is where upside comes from.<h3>Responsibilities</h3><ul>
<li>Host a live, one-hour workshop, on a monthly basis</li>
<li>Answer student questions related to the field and job search</li>
<li>Share real-world insight into what entry-level roles actually look like</li>
<li>Provide optional 1:1 coaching to students who request it</li>
</ul><h3>What We’re Looking For</h3><ul>
<li>3+ years of professional experience in the field</li>
<li>Interest in mentoring and helping career changers</li>
<li>Strong communication and teaching ability</li>
<li>Availability at least three evening per week, ideally Tuesday–Thursday</li>
<li>Self-starter mindset — comfortable running your own workshops</li>
</ul><h3>Ideal Fit</h3><h3>This role is a great fit if you:</h3><ul>
<li><h3>Enjoy teaching and mentoring</h3></li>
<li><h3>Want flexible, side income</h3></li>
<li>Like the idea of being paid to teach — with optional upside</li>
<li>Don’t need guaranteed hours or full-time income</li>
</ul><h3>Compensation</h3><ul>
<li><h3>$50 per one-hour workshop (guaranteed)</h3></li>
<li>Unlimited upside from 1:1 coaching sessions you convert</li>
<li><h3>No caps, no quotas, no minimums</h3></li>
</ul>Originally posted on <a href="https://himalayas.app">Himalayas</a>

Supply Chain Coordinator Coach

<div>For 30 years, SQA Services has been a premier leader in providing managed supplier quality services for audits, assessments, remote surveillance assessments, corrective actions, remediation, inspections, and engineering to manufacturers within all industries. We deliver services by deploying associates who are located throughout the United States and in 90+ countries around the world to your supplier sites. Our associates are expert quality assurance professionals with broad experience and local knowledge who can represent our clients on-demand and on-site faster than our competitors.</div><div>The Travel Coordinator is responsible for coordinating domestic and international business travel while ensuring compliance with company travel policies and budget requirements. This position serves as the primary point of contact for employee travel, manages travel-related expenses and documentation, and provides support to travelers before, during, and after their trips. </div><h3>Responsibilities</h3><ul><div>
<div><div>• Coordinate and book domestic and international business travel, including flights, hotels, rental cars, and ground transportation through the company's travel management platform or other approved booking methods when business needs require.</div></div>
<div><div>• Research and provide travel itineraries, pricing options, and cost comparisons to support business travel planning.</div></div>
<div><div>• Review travel requests and bookings to ensure compliance with company travel policies, preferred vendors, approval requirements, and budget guidelines.</div></div>
<div><div>• Coordinate travel approvals and communicate with managers regarding travel requests and policy requirements.</div></div>
<div><div>• Serve as the primary point of contact for employee travel inquiries and provide timely assistance before, during, and after travel.</div></div>
<div><div>• Provide guidance and training to employees on travel policies, booking procedures, and use of the company's travel management platform.</div></div>
<div><div>• Assist travelers with itinerary changes, cancellations, delays, and other time-sensitive travel disruptions</div></div>
<div><div>• Communicate with the company's travel management platform, airlines, hotels, car rental agencies, and other travel vendors to resolve booking issues, refunds, credits, billing discrepancies, and other travel-related concerns.</div></div>
<div><div>• Administer and maintain the company's travel management platform, including user accounts, traveler profiles, system settings, and policy configurations.</div></div>
<div><div>• Track and manage unused airline ticket credits, ensuring available credits are applied toward future business travel whenever possible.</div></div>
<div><div>• Review, reconcile, and process corporate travel expenses, ensuring charges are accurate, properly documented, and compliant with company policies.</div></div>
<div><div>• Monitor corporate travel spending and prepare travel-related reports as needed.</div></div>
<div><div>• Submit and manage timesheets within SQA's internal system, ensuring accurate billing, proper documentation, and timely processing of adjustment timesheets when required.</div></div>
<div><div>• Update travel forms, procedures, policies, and internal documentation as needed.</div></div>
<div><div>• Support the implementation and ongoing maintenance of company travel policies and procedures.</div></div>
<div><div>• Assist with travel-related projects and other administrative duties as assigned.</div></div>
<div><div>• Occasionally respond to urgent, time-sensitive travel issues outside of regular business hours on an as-needed basis.</div></div>
</div></ul><h3>Qualification and Experience</h3><ul><div><div>
<div><div>• Previous experience coordinating corporate travel, travel administration, or administrative support preferred.</div></div>
<div><div>• Experience using an online travel management platform (Navan, Concur, Egencia, or similar) preferred.</div></div>
<div><div>• Knowledge of corporate travel policies, expense management, and travel compliance.</div></div>
<div><div>• Experience working with airlines, hotels, car rental agencies, and other travel vendors.</div></div>
<div><div>• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.</div></div>
<div><div>• Excellent written, verbal, and interpersonal communication skills.</div></div>
<div><div>• Strong attention to detail and accuracy.</div></div>
<div><div>• Strong customer service, problem-solving, and decision-making skills.</div></div>
<div><div>• Ability to analyze travel costs and identify cost-effective travel solutions.</div></div>
<div><div>• Ability to work independently while collaborating with cross-functional teams.</div></div>
<div><div>• Proficient in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.</div></div>
</div></div></ul><h3>Physical Requirements </h3><ul><div>
<div><div>• Prolonged periods of sitting and working at a computer.</div></div>
<div><div>• Ability to communicate effectively by phone, email, and virtual meetings.</div></div>
</div></ul><h3>Additional Responsibilities </h3><ul><div>
<div><div>Depending on business needs, this position may also:</div></div>
<div><div>• Create and update SQA associate resumes for recruiting purposes.</div></div>
<div><div>• Review and approve associate timesheets.</div></div>
<div><div>• Assist with administrative support functions as assigned.</div></div>
</div></ul><div>
<div>SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.</div>
<div>This position requires access to ITAR-controlled technical data and/or defense articles. As such, the candidate must be a U.S. citizen or U.S. lawful permanent resident (green card holder) to comply with the International Traffic in Arms Regulations (ITAR). Applicants who do not meet these criteria will not be considered for this role.</div>
</div>Originally posted on <a href="https://himalayas.app">Himalayas</a>

Travel Coordinator (Temp)

<h3>About Abridge</h3>Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. <h3>The Role</h3>Abridge is a fast-growing, AI-native healthcare company. We are seeking an IT Operations Specialist to support our San Francisco office and rapidly scaling workforce. This role provides onsite and remote support across hardware, software, access, collaboration tools, and conference room technology.You will help build a modern IT operations function designed for an AI-native company. You will use AI ITSM, automation, and agentic workflows to resolve issues, reduce manual work, and improve the employee experience. You will also partner across Abridge to develop scalable processes that support our continued growth.<h3>
 What You’ll Do
</h3><ul>
<li>Own daily IT support operations and serve as the primary escalation point for complex employee issues.</li>
<li>Manage support requests through Serval, including triage, resolution, escalation, documentation, and follow-up.</li>
<li>Build agentic support workflows that improve response times, resolution quality, and the employee experience.</li>
<li>Design and maintain automations for onboarding, offboarding, access requests, birthright access, and other employee lifecycle events.</li>
<li>Manage account access across SaaS applications using secure, scalable, and policy-based processes.</li>
<li>Provide expert support for workplace hardware, desktop software, collaboration tools, and conference room technology.</li>
<li>Identify recurring issues and replace manual work with reliable, well-documented automation.</li>
<li>Maintain clear operating procedures, support documentation, and service performance data.</li>
<li>Partner with PeopleOps, Security, Engineering, and business teams to build effective technical solutions.</li>
<li>Help define the standards, systems, and automation that will shape the future of IT Operations at Abridge.</li>
</ul><h3>What You’ll Bring</h3><ul>
<li>3 to 5 years of experience in IT operations, service desk, or enterprise end-user support.</li>
<li>Experience managing tickets, incidents, access requests, and escalations in a fast-paced environment.</li>
<li>Strong technical troubleshooting skills across SaaS applications, hardware, operating systems, and workplace technology.</li>
<li>Experience building or managing IT workflows, integrations, and automations.</li>
<li>Clear written and verbal communication skills, including the ability to explain technical issues to non-technical employees.</li>
<li>Strong organization and attention to detail while managing multiple priorities.</li>
<li>A service-focused approach that combines urgency, sound judgment, and consistent follow-through.</li>
<li>Strong problem-solving skills and a proactive approach to identifying operational improvements.</li>
<li>The ability to work across teams and translate business requirements into scalable IT processes.</li>
<li>A strong interest in agentic support, automation, and the continued evolution of enterprise IT.</li>
</ul><h3>Bonus Points</h3><ul>
<li>Experience with Serval or another AI ITSM platform eg., Console, Ravenna</li>
<li>Experience supporting regulated organizations, including healthcare, finance, or government.</li>
<li>Familiarity with identity and access management, role-based access control, and employee lifecycle automation.</li>
<li>Experience with Google Workspace, Slack, Zoom, and Zoom Rooms.</li>
<li>Experience using APIs, workflow tools, or scripts to automate IT operations.</li>
</ul><ul>
<li>Experience with Mobile Device Management (MDM) systems.</li>
<li>Working experience in a both Mac &amp; Windows operating systems</li>
<li>Working experience in a fast paced tech startup with a customer first mindset.</li>
</ul>The salary range provided is based on transparent pay guidelines and is an estimate for candidates residing in the San Francisco and New York City metro areas. The actual base salary will vary depending on the candidate's location, relevant experience, skills, qualifications, and other job-related factors. Additionally, this role may include the opportunity to participate in a company stock option plan as part of the total compensation package. Must be willing to work from our SF office at least 3x per weekThis position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.<h3>Why Work at Abridge?</h3>At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.<h3>How we take care of Abridgers:</h3><ul>
<li>Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees</li>
<li>Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.</li>
<li>Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.</li>
<li>Paid Parental Leave: Generous paid parental leave for all full-time employees.</li>
<li>Family Forming Benefits: Resources and financial support to help you build your family.</li>
<li>401(k) Matching: Contribution matching to help invest in your future.</li>
<li>Personal Device Allowance: Tax free funds for personal device usage.</li>
<li>Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.</li>
<li>Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.</li>
<li>Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.</li>
<li>Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.</li>
<li>Compensation and Equity: Competitive compensation and equity grants for full time employees.</li>
<li><h3>... and much more!</h3></li>
</ul><h3>Equal Opportunity Employer</h3>Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.<h3>Staying safe - Protect yourself from recruitment fraud</h3>We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @<a href="https://himalayas.app/companies/abridge">abridge</a>.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. <h3>Compensation Range: $100K - $115K</h3>Originally posted on <a href="https://himalayas.app">Himalayas</a>

IT Operations Specialist

About The Role The Executive Assistant provides high-trust operational support to senior leaders at a fast-growing technology company, managing complex calendars, communications, travel, and cross-functional coordination across engineering, product, and go-to-market teams. This role keeps executives focused on strategic priorities by anticipating scheduling conflicts, preparing decision-ready materials, and maintaining reliable administrative systems in a distributed, high-volume environment. Key Responsibilities <ul><li>Manage complex calendars across multiple time zones using Google Calendar, coordinating internal reviews, customer meetings, board activities, and executive priorities</li><li>Coordinate domestic and international travel, itineraries, visas, ground transportation, and expense reconciliation through tools such as Ramp, Navan, or similar platforms</li><li>Prepare meeting agendas, briefing documents, presentations, and follow-up trackers using Google Workspace, Notion, Slack, and project-management tools</li><li>Facilitate executive communications by drafting correspondence, routing decisions, and maintaining clear follow-up on action items and commitments</li><li>Plan leadership meetings, offsites, team events, and company-wide operating rhythms from initial logistics through post-event documentation</li><li>Partner with finance, people operations, legal, and workplace teams to manage purchasing, invoices, confidential records, onboarding logistics, and administrative workflows</li><li>Improve administrative processes by documenting playbooks, automating recurring tasks, and introducing systems that increase visibility and reduce scheduling friction </li></ul>What We Are Looking For <ul><li>3-6 years of experience as an executive assistant, senior administrative partner, or office operations professional supporting executives in a technology or similarly fast-paced environment</li><li>Demonstrated ability to manage competing priorities, complex calendars, and time-sensitive deliverables with minimal supervision</li><li>Advanced proficiency with Google Workspace, Slack, Zoom, Notion, and calendar, travel, expense, or project-management platforms</li><li>Strong written and verbal communication skills, including the ability to draft concise executive correspondence and produce polished meeting materials</li><li>High discretion and sound judgment when handling confidential business, personnel, financial, and customer information</li><li>Experience working with distributed teams across multiple time zones and coordinating stakeholders at all levels of an organization</li><li>Bachelor&#x2019;s degree or equivalent practical experience; Bonus: experience supporting C-level executives, coordinating board or investor meetings, managing international travel, or using automation and workflow tools such as Zapier or Make</li></ul>

# Administration Support Specialist ## About the Role A leading financial services company is seeking an Administration Support Specialist for a fully remote position supporting 401(k) services. This role focuses on managing administrative workflows, maintaining accurate data, and supporting client communication. The ideal candidate brings strong administrative and organizational skills, experience in office management, and the ability to maintain accuracy while supporting client-facing processes. ## Key Responsibilities * Manage administrative workflows supporting 401(k) services.* Maintain accurate and up-to-date data.* Support client communication and administrative requests.* Coordinate administrative activities and workflows.* Help ensure accuracy and consistency across administrative processes.* Provide general administrative support for 401(k) service operations. ## Required Qualifications * Bachelor&#x2019;s degree.* Experience in office management.* Strong attention to data accuracy.* Ability to manage administrative workflows.* Effective communication skills.* Ability to work independently in a fully remote environment. ## Preferred Qualifications * No specific preferred qualifications were provided in the available job description. ## Skills &amp; Competencies * Administrative support* Office management* 401(k) services administration* Data accuracy* Workflow management* Client communication* Organization* Attention to detail* Written and verbal communication* Remote work ## Education &amp; Experience **Education:** Bachelor&#x2019;s degree. **Experience:** Experience in office management. ## Work Arrangement &amp; Schedule * **Work Arrangement:** Fully Remote* **Employment Type:** Not specified in the provided job description* **Schedule:** Not specified in the provided job description ## Compensation &amp; Benefits The position offers competitive compensation, but the specific salary or compensation range was not provided in the available job description. ## Compliance / Additional Information This role supports administrative workflows and client communication related to 401(k) services within a financial services environment.

Administration & Data Entry Specialist

About youYou have 7 years of experience as an executive assistant working in a fast-paced environment supporting multiple high-level executives. At this point in your career, your #1 priority is to join a fully remote company that prioritizes flexibility in the workplace, and that promotes a culture of respect, kindness, and transparency. You are a team player with excellent communication skills and a positive outlook who cares deeply about helping others succeed. You take great pride in the quality of your work; you are proactive, dynamic, flexible, tech-savvy, results-oriented, and a stickler for details! And you do it all with a smile! About usWe believe that it is possible to have a rewarding career that doesn&#x2019;t conflict with your personal responsibilities and life choices. Our diverse team of executive assistants includes parents, military spouses, caregivers, and those with unique life situations where working remotely is not just a &#x2018;nice to have&#x2019;. Fostering a thriving company culture where everyone has a sense of belonging and enjoys coming to work is our # 1 priority. As a woman-owned business, we are intimately familiar with the challenges women and minorities face in the workplace and we are committed to maintaining a diverse, equitable, and inclusive workplace for all. And of course, as a remote-first company since our inception in 2012, we are longtime established experts at leading and succeeding in a remote work environment! As a premium executive assistant company, we set the standard for remote professionals. We&#x2019;ve been proudly certified as a Great Place to Work for 5 years in a row, and our accolades include being named by Fortune Magazine as one of the &#x201C;50 Best Small Workplaces&#x201D;, and Entrepreneur Magazine in their Entrepreneur 360 List as one of the &#x201C;Best Entrepreneurial Companies in America&#x201D; and by Color Magazine as a top Inclusive Workplace. Military Friendly named us as part of the Top 10 Military Spouse Friendly Employers, and FlexJobs as a Top 100 Company to watch for. We are also accredited by Flexa as a truly flexible employer. Boldly hires ridiculously talented executive assistants for both full time and part time roles supporting our clients. Learn more on our website - https://boldly.com/jobs About the positionWe are currently seeking a full-time employee to serve as an Executive Assistant supporting one of our clients, a large venture capital firm with global reach. In this role, you will partner with other Boldly team members to provide executive assistance to select executives in the company. The role is heavily focused on scheduling and calendar management. Ideally, you have experience working in a fast-paced environment. Joining Boldly as a full-time W2 employee is a rewarding long-term career opportunity. As a Boldly employee, your work will be 100% remote and flexible with no night or weekend work. This means that while you will be expected to work a 40-hour week, there is flexibility in the hours that you choose to work based on personal preferences. Responsibilities<ul><li>Executive Assistance/ General Admin</li><li>Help manage the calendars for multiple executives and schedule external meetings across time zones</li><li>Make travel arrangements if needed</li><li>Assist with other administrative tasks as needed</li></ul> Required Skills and Experience<ul><li>A minimum of 7 years of direct hands-on experience as an executive assistant or senior administrative assistant to one or more executives (general admin experience as part of another role will not qualify?</li><li>Advanced knowledge of online software such as Google Workspace, Office 365, Zoom, and other popular productivity tools</li><li>Ability to multitask with ease and prioritize work as needed</li><li>Highly organized with excellent time management skills</li><li>Ability to learn new tools quickly</li><li>Excellent interpersonal communication</li><li>Strong writing skills</li><li>Ability to work independently and under the pressure of deadlines</li><li>Solution driven!</li></ul> Benefits you&#x2019;ll love, for full-time employees<ul><li>W2 employment status</li><li>Medical, dental, vision, and life insurance, with 100% of the premium paid by Boldly</li><li>401k with employer match</li><li>Paid time off including vacation/sick leave</li><li>Paid holidays</li><li>Paid parental leave</li><li>Technology stipend</li><li>Ongoing mentoring and support from your Boldly Team Leader to help you succeed with clients</li></ul> CompensationThe pay rate for this position is $27-$30 per hour with regular raises throughout your tenure. In addition to the hourly pay, total compensation includes benefits such as a 401(k) with employer match. Please note that the requirements in this job description are the minimum qualifications to join our team of premium executive assistants and we are unable to consider any applicant who does not have at least 7 years of experience as an executive assistant. Additionally, Boldly considers LinkedIn to be the foundation of your professional online presence and we require all candidates that wish to apply to have an up-to-date LinkedIn profile. At Boldly, we are committed to hiring military spouses and recognize that their unique circumstances pose significant obstacles to employment. We understand that military families often experience frequent relocations and we offer our support by reducing barriers that may hinder their employment. If you are a military spouse with diverse experience, please take care to show us with your detailed resume how your experience aligns with the requirements listed above. By understanding your experience, we can better assess how your background aligns with our open position.

Executive Assistant (100% Remote, Venture Capital Firm)

Position Overview We are currently seeking a dependable and detail-oriented Booking &amp; Reservations Assistant to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently. This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment. Key Responsibilities <ul><li>Assist with coordinating bookings, reservations, and scheduling requests</li><li>Gather and organize client information and preferences</li><li>Review reservation details to ensure accuracy and completeness</li><li>Communicate confirmations, updates, and follow-ups in a timely manner</li><li>Maintain organized records of bookings and client interactions</li><li>Support a smooth and efficient coordination process from start to finish </li></ul>Requirements <ul><li>Strong organizational and multitasking skills</li><li>Clear and professional communication abilities</li><li>Ability to work independently in a remote environment</li><li>Detail-oriented with strong follow-through</li><li>Comfortable using email, online systems, and scheduling tools </li></ul>Preferred (Not Required) <ul><li>Experience in customer service, administrative support, or coordination roles</li><li>Interest in travel, hospitality, or event-related services </li></ul>What We Offer <ul><li>Flexible remote work environment</li><li>Structured onboarding and ongoing guidance</li><li>Opportunities for growth based on performance</li><li>Supportive and collaborative team setting </li></ul>Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. Apply Today If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Booking & Reservations Assistant | Remote | Entry-Level

Position Overview We are seeking a highly organized and detail-oriented Remote Scheduling Coordinator to support appointment setting, reservation coordination, and general scheduling activities in a remote environment. This position focuses on accuracy, communication, and administrative support to ensure a smooth and efficient client experience. This role is ideal for individuals who are dependable, organized, and comfortable working independently using digital tools. Key Responsibilities <ul><li>Coordinate scheduling requests, appointments, and reservations</li><li>Maintain accurate calendars, client records, and scheduling details</li><li>Communicate professionally with clients via email, phone, and online platforms</li><li>Confirm appointments and review scheduling details for accuracy</li><li>Provide general administrative and customer support</li><li>Follow established processes and scheduling procedures</li><li>Assist with updates, changes, and client requests as needed</li><li>Collaborate with internal teams to support scheduling needs </li></ul>Qualifications <ul><li>Strong written and verbal communication skills</li><li>Excellent organizational skills and attention to detail</li><li>Comfortable using online systems and scheduling tools</li><li>Ability to manage multiple tasks in a remote environment</li><li>Customer service, administrative, or scheduling experience preferred</li><li>Reliable internet access and ability to work from home </li></ul>What We Offer <ul><li>Flexible remote work environment</li><li>Structured onboarding and ongoing guidance</li><li>Opportunities for growth based on performance</li><li>Supportive and collaborative team setting </li></ul>Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. Apply Today If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

(Work From Home) | Scheduling Coordinator | Training Provided

About Us We are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience. Position Overview The Scheduling &amp; Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment. This is a coordination-focused role centered on administrative support and client communication. Key Responsibilities Coordinate scheduling and reservation requests following established processes Communicate with clients to confirm details, provide updates, and address general inquiries Maintain accurate records, calendars, and reservation documentation Monitor timelines and ensure confirmations, updates, and changes are completed accurately Support daily operations by following internal workflows and quality standards Provide professional, timely responses to client inquiries Collaborate with internal teams as needed to support service delivery Qualifications &amp; Skills Strong organizational and time-management skills Clear written and verbal communication abilities Attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required. Work Environment &amp; Schedule Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Us Remote work flexibility Structured, supportive team environment Clear expectations and established workflows Opportunity to develop valuable coordination and client service skills How To Apply Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Entry Level | Scheduling & Coordinating Reservations

Job Description At DPR, roles and responsibilities are more than describing a job title&#x2014;they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization. As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset. Job Summary Supports the People Practices Services Delivery team within People Operations by completing employee data transactions and administrative processes in Workday. Provides responsive support to People Practices teammates, coaches, and hiring managers to ensure accurate and timely execution of operational workflows. Key Responsibilities Completes employee transactions in Workday ensuring accuracy and alignment with established guidelines and policies. Provides responsive support for transactional work requests to hiring managers, coaches, and People Practices teammates. Provides administrative support for programs including talent assessments, development programs, employee recognition, and compensation processes. Ensures workflows such as background checks, pre-employment due diligence, employee transfers, promotions, and separations are processed consistently and accurately. Supports performance management administration, certification management, and Learning Management System administration activities. Provides relevant information for People Practices events, including Townhalls and Peer Group meetings. Utilizes established templates for creation of relocation and per diem agreements. Education Qualifications High School diploma or equivalent experience required. Work Experience 2&#x2013;4 years of related experience required. Experience With Workday Human Resources Information System Preferred. Experience in compensation administration preferred. Certifications And Licenses None required. This is a remote position. Anticipated Starting Pay Range $37.31- $51.30 Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you&apos;ll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together&#x2014;by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers.

People Practices Services Delivery Specialist

Overview GRSM&#x2019;s Virtual Legal Support Assistant (&#x201C;VLS Assistant&#x201D;) will work in a remote capacity and actively process sensitive and confidential case related assignments received from the Firm&#x2019;s brick and mortar offices. This is a fast-paced and metric-driven environment where accuracy matters and results are measured. Extensive training is provided along with full benefits, including computer equipment. All employees working 30+ hours per week are eligible for Medical, Dental, Vision, 401K, PTO, Disability &amp; Life Insurance. This fully remote role will be staffed in VLS&#x2019; Direct Support (&#x201C;DS&#x201D;) service line and will work daytime hours. The following shifts can be filled from any US location and will include a mandatory 1-hour lunch. This is a full-time, 40 hour per week role. Opening #1: Monday-Friday, 11am to 8pm ET / 8am to 5pm PT Responsibilities <ul><li> Polished and professional office communication &#x2013; you are a visible representative of the VLS Department and must present in a polished and professional manner at all times. </li><li> Maintain up-to-date Client Case Lists. </li><li> Save &amp; Distribute Incoming Mail. </li><li> Download and save court ECF Filings using firm naming conventions. </li><li> Process Vendor Invoices using Chrome River software. </li><li> Process Expense Reimbursements using Chrome River software. </li><li> Ad Hoc projects such as: large PDF bookmarking projects, large OCR projects. </li></ul>Department Overview The Virtual Legal Support Team handles a wide array of legal support functions across our three service lines: Direct Support, Document Processing and New Matter Intake. Some of the tasks this department performs are as follows: review and data entry for new matters, organize and name incoming documents in the firm&#x2019;s Document Management System (iManage), prepare confidential and sensitive legal documents across all 50 states using templates and forms within the Microsoft Suite programs, Kofax Power PDF, and other firm software to convert documents, replace text, run document comparisons, mark and run tables of content and authorities, mail merges, create fillable forms, and edit presentations. Qualifications <ul><li> REQUIRED: Minimum 1 year of relevant experience working in a law firm setting. </li><li> Strength in MS Teams preferred; previous remote work experience preferred. </li><li> iManage, Chrome River and Kofax experience preferred. </li><li> Advanced skillset using Microsoft Suite Programs (e.g., Word, Excel and PowerPoint). </li></ul>Salary: $45,000.00 annually or $21.63 per hour. For consideration, please submit a cover letter and resume. Gordon Rees Scully Mansukhani is an equal opportunity employer. No recruiter emails or telephone calls. Disclaimer: Reposting positions from this website does not authorize search firms or other third parties to directly solicit candidates on the firm&#x2019;s behalf or represent a relationship with the firm. Agencies must sign GRSM&#x2019;s fee agreement. The firm&#x2019;s search agreements are specific to individuals and groups who will be considered on a case-by-case basis. Candidates submitted by a search firm without an executed search firm agreement will not be considered as an applicant. For consideration, please send a detailed blind profile of your candidate to: recruiting@grsm.com. Pay Range USD $45,000.00 - USD $45,000.00 /Yr.

Virtual Legal Support Assistant (“Direct Support”)

Position Summary Under the general supervision of the Operations Manager, the Lead Disability Assistant is responsible for the coordination of administrative processing of disability determinations for all in and out of state contracts. This position is responsible for making strategic decisions on case assignment and for keeping cases on timeline. The Lead Disability Assistant is responsible for work flow management and training of Disability Assistants as well as performing those front line functions when necessary to maintain unit production standards. This position is the primary hub for all incoming/outgoing correspondence, disability supplements, and is the primary interface with clients, agencies, and DES staff regarding incoming and outgoing medical information, mail, transportation and records. Decisions made in this area directly impact the timeline for the disability review process, the workload of review staff, and the determination of benefits for all in and out of state agency applicants. The Lead Disability Assistant is a primary customer service interface for DES&apos; SPMP with clients and external agencies. Essential Functions <ul><li>Manage unit work flow, assuring the proper numbers of Disability Assistants are assigned to each task on a daily basis.</li><li>Train new and existing Disability Assistants in work functions and job duties.</li><li>Monitor customer service phone queues for adequate coverage and provide call escalation response for front line staff.</li><li>Monitor unit key performance indicators.</li><li>Act as unit Disability Liaison for agency partner inquiries and issues.</li><li>Track priority case requests and ensure prompt completion of work on such cases.</li><li>Initial review of all disability supplements for accuracy, completeness, and alerting SPMP of priority cases and of important clinical information contained in cases.</li><li>Make complex decisions regarding privacy matters associated with the clients case, including determination of who DES may exchange information with regarding the clients case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place. These decisions are conveyed to SPMP through detailed case notes and individual consultation.</li><li>Determine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development.</li><li>Telephone contact with clinical treating sources to assure timely receipt of clinical information at the request and direction of SPMP.</li><li>Review information in external databases such as the Massachusetts Medicaid Information System and MassHealth MA21databases in order to identify cases that SPMP could complete quickly.</li><li>Coordinate transportation of clients to consultative examinations and provide feedback to SPMP on unusual circumstances that would impact the review process.</li><li>Make decisions for rescheduling of clients clinical evaluations, based upon agency guidelines and provides input and feedback to SPMP. Explain complex state and federal regulations to clients, agencies and medical providers, answer disability process questions as they arise.</li><li>Perform other duties as required. </li></ul>Required Qualifications <ul><li>2-Year College Degree in business or a related field</li><li>5-7 years of relevant office experience</li><li>Demonstrated knowledge of medical terminology or willingness to take a course in Medical Terminology</li><li>Knowledge of HIPAA laws and regulations especially as it refers to the confidentiality of PHI</li><li>Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and Outlook</li><li>Demonstrated ability to monitor and generate reports</li><li>Requires organizational and excellent interpersonal skills, oral and written communication skills necessary to interact with all levels of personnel. </li></ul>Preferred Qualifications <ul><li>Experience in a medical setting</li><li>Knowledge of DEScovery database</li><li>Experience working as a member of an inbound/outbound call center</li><li>Experience training staff on complex tasks</li><li>Ability to create power point demonstrations for the purpose of training staff</li><li>Thorough understanding of DESs processes and procedures pertaining to all in and out of state contracts</li><li>Ability to create processes and procedures for new programs as need arises. </li></ul>The University of Massachusetts Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Remote Lead Disability Admin

This role is part of the Jobright Direct Hiring Network, where top companies like Cresta AI, Plaud, Mercor, OpenArt, and 1,500+ others hire top talent directly through our platform. This is not a mass job posting. Only select, high-signal candidates are invited and recommended directly to hiring teams Hiring Company: The View Campground One-liner: The View Campground offers a new way to enjoy the park. Salary: $25/hr - $30/hr Why Join Us: Role Responsibilities &#x2022; Manage calendars, appointments, and scheduling for executives or team members&#x2022; Respond to emails, messages, and customer inquiries in a timely and professional manner&#x2022; Perform data entry, maintain records, and update company databases or CRM systems&#x2022; Prepare reports, presentations, spreadsheets, and other administrative documents&#x2022; Conduct online research and compile information for projects and business needs&#x2022; Coordinate virtual meetings, send reminders, and manage meeting logistics&#x2022; Assist with travel arrangements, expense tracking, and basic bookkeeping tasks&#x2022; Support customer service activities, including handling email or live chat support when needed&#x2022; Organize files, maintain digital records, and ensure accurate documentation&#x2022; Maintain confidentiality and securely handle sensitive company information Qualifications Required &#x2022; High school diploma or equivalent; associate or bachelor&apos;s degree preferred&#x2022; Previous experience as a Virtual Assistant, Administrative Assistant, or similar role is a plus&#x2022; Proficiency in Microsoft Office Suite and/or Google Workspace&#x2022; Familiarity with communication and project management tools such as Zoom, Slack, Trello, or Asana&#x2022; Excellent written and verbal communication skills&#x2022; Strong organizational, multitasking, and time-management abilities&#x2022; Ability to work independently and meet deadlines with minimal supervision&#x2022; High attention to detail and problem-solving skills&#x2022; Reliable internet connection and a professional remote work environment&#x2022; Professional, adaptable, and customer-focused attitude

Virtual Assistant

Job ID 2615888-OTHLOC-100000685975168 Location Remote Work, AL, US Date Posted 2026-09-22 Category Business Management Subcategory Program Control Admin Schedule Full-Time Shift Day Job Travel No Minimum Clearance Required None Clearance Level Must Be Able to Obtain Secret Potential for Remote Work ORA_REMOTE Description SAIC is hiring a Program Control Administrator. This position requires strong organizational skills, exceptional attention to detail, data entry experience and the ability to effectively multitask in a fast-paced, high-volume environment. Proficiency with Microsoft Excel, particularly in leveraging its features for data accuracy, is essential. This role is 100% remote and does not require a clearance to start. Under direct supervision, the Program Control Administrator will be responsible for performing detailed and process-driven tasks, including <ul><li>Accurate entry and validation of contract modification information into relevant systems.</li><li>Preparation of purchase requisitions for subcontractor services.</li><li>Coordination, tracking, and auditing of travel requests and expenses.</li><li>Assisting with other administrative and program control duties as directed. </li></ul>Qualifications Required Qualifications <ul><li>High School and two (2) years or more related experience.</li><li>No clearance required to start; Ability to obtain a Secret clearance is required to maintain employment.</li><li>US citizenship.</li><li>Demonstrated experience performing data entry and working with basic word processing and spreadsheet applications.</li><li>Exceptional attention to detail.</li><li>Strong organizational and multitasking abilities to handle multiple assignments while maintaining deadlines and quality.</li><li>Intermediate Excel skills for managing and validating data.</li><li>Intermediate-level Mathematics and/or basic Accounting skills.</li><li>Ability to exercise sound judgment with minimal training or experience to determine appropriate courses of action.</li><li>Clear and accurate written and verbal communication skills to carry out assignments, post or copy information, and exchange routine information effectively.</li><li>Ability to quickly learn and adapt to new data entry and verification systems or applications. </li></ul>Target salary range $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Program Control Administrator

<div class="content-intro">
<h3>Our Mission</h3>
<a href="https://himalayas.app/companies/healthie">Healthie</a> is an AI-Native, ONC Certified EHR for modern outpatient healthcare. 
<a href="https://himalayas.app/companies/healthie">Healthie</a> is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially. 
We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit. 
Today, over 3 billion API calls are made to <a href="https://himalayas.app/companies/healthie">Healthie</a> every month, as thousands of organizations who work with more than 21 million patients in total, rely on <a href="https://himalayas.app/companies/healthie">Healthie</a> to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.
We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly- so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.
<a href="https://himalayas.app/companies/healthie">Healthie</a> is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.
Learn more at 
</div><h3>About the role</h3>We’re hiring a Clinical Operations Specialist to help us deliver a best-in-class product for innovative healthcare delivery. This is a critical role in serving customers who use our most important clinical solutions. The right person for the job excels at a wide range of operational functions—like a swiss army knife that can answer customer questions, troubleshoot complex issues, or write process documentation. We won’t overburden you with quotas, empty policies, or unnecessary procedures. Doing what’s in the best interest of our customers is at the heart of what we do. We’ll give you plenty of support to simply do what’s right, no questions asked.Our ideal hire is motivated by healthcare technology and what we’re doing as a company, believes in the value of great customer experience, and is eager to contribute to the everyday success of our customers as they deliver care to millions of patients around the country. At <a href="https://himalayas.app/companies/healthie">Healthie</a>, we are AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.<hr><h3>About the work</h3><ul>
<li>You’ll manage the implementation processes, onboarding tasks, and ongoing support for customers who are integrating with our clinical technology partners: from E-Rx, E-labs and ClaimMD enablements, to insurance billing and ordering labs, to troubleshooting errors with prescriptions or lab results, to identity verification and customization options—you’ll know all there is to know about <a href="https://himalayas.app/companies/healthie">Healthie</a>’s clinical integrations.</li>
<li>You'll serve as first-line technical support for customers using our clinical integrations, responding quickly and accurately throughout the day. Because these integrations directly affect patient care, the work we do requires a true sense of urgency.</li>
<li>Most of the work happens over email in Help Scout, but you’ll also lead calls as needed with customers and/or vendors to identify, escalate, and solve problems. You’ll also hop on Zoom to screen share and help troubleshoot a technical or onboarding problem for providers who are getting ramped-up with E-Rx.</li>
<li>You’ll work closely with our ClinOps Program Manager to write new processes, policies, and documentation to help educate our team and our customers on all things related to clinical integrations.</li>
<li>Our clinical integrations are a mission-critical part of our product. You’ll build strong cross-functional relationships with Product, Engineering, Customer Success, and Marketing to provide valuable product feedback and customer insights. When you notice patterns in customer feedback, you’ll advocate internally to improve our product as well as the customer experience.</li>
</ul><hr><h3>About you</h3><ul>
<li>You’ve done this kind of work before. We’re looking for someone who has 5-8 years of hands-on implementation and customer support experience. It is required that you have worked at a software-as-a-service company. Bonus points if you’ve worked at a healthcare technology company. </li>
<li>You’d consider yourself a full-spectrum generalist with a strong foundational understanding of things like: single sign-on and 2FA, billing and invoicing, modern browsers and mobile operating systems, help desk portals, email deliverability, reading log files of any kind. Overall, you’re more technical than most customer-facing professionals.</li>
<li>You’re great at collaborating and communicating with both technical and non-technical teammates, vendors, and customers. You’ll be working with healthcare experts, care navigators, physicians, third-party support teams, and executives—you’re someone who always finds the right tone.</li>
<li>You are detail-oriented, organized, and great at context-switching. You diligently track product updates, follow up on outstanding items, and proactively communicate status changes to customers. You'd thrive working independently on a small, nimble team that doesn’t have a lot of structure.</li>
<li>You aren’t afraid to take action and make changes. When you see something that could be improved, whether it’s refining a saved reply to better inform a customer or restructuring an entire workflow, you speak up and advocate for change.</li>
<li>You must be an excellent writer. You’re someone who can take complex subjects and break them down using clear and simple language. Your writing skills are critical to your success at <a href="https://himalayas.app/companies/healthie">Healthie</a>.</li>
<li>When you don’t know something, you try to figure it out. You use the resources available to you, ask good questions, and embrace the chance to grow and get better. You are a great problem-solver with the ability to understand and resolve issues quickly.</li>
<li>You’re well-versed in the tools of the trade. We use Help Scout, Stripe, Sendgrid, Slack, Zoom, GSuite, Mixpanel, and Basecamp to help serve our customers. </li>
<li>This isn’t a stepping stone to another team at <a href="https://himalayas.app/companies/healthie">Healthie</a>. You want to be part of our clinical support team for a while, and you’re excited to continue to sharpen your skills in a customer-facing position. You’ll have lots of opportunities to grow, learn, and raise your skill set along the way.</li>
</ul><hr><h3>Details, details</h3><ul>
<li>This is a full-time, remote position and U.S. work authorization is required.</li>
<li>This job is Monday-Friday, 9am-5pm EST. </li>
<li>We’re seeking fluent English speakers/writers.</li>
<li>The salary for this position is a base between $85,000 - $102,500. </li>
</ul>Note about holiday support: We provide support coverage on all holidays, and you'll be required to work a few shifts throughout the year. We have a simple and human process for signing up for holiday coverage. And however many hours you work on a holiday, you can take that time off another day.<hr><h3>Interview Plan</h3><ul>
<li>Quick chat with Talent team (15 minutes)</li>
<li>Chat with Bailey, ClinOps Team Lead and hiring manager (30 minutes)</li>
<li>Interview with Kelli, ClinOps Program Manager (30 minutes)</li>
<li>Talk with Justin, VP of Customer Support (30 minutes)</li>
<li>Meet your teammates Nick and Sarah, ClinOps Specialists (30 minutes)</li>
<li>Final session with Bailey and Justin (30 minutes)</li>
<li>Reference Checks</li>
</ul><div class="content-conclusion">
<a href="https://himalayas.app/companies/healthie">Healthie</a> is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.
<a href="https://himalayas.app/companies/healthie">Healthie</a> participates in e-verify.
<a href="https://himalayas.app/companies/healthie">Healthie</a> is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color,religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day. 
</div>Originally posted on <a href="https://himalayas.app">Himalayas</a>

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